upgrade failed (7.5.4 -> 8.2)

[cteno]

Tried to upgrade to the newest version plesk gave me cause the standard 7.5.4 seemed very old...

after the update i cant log in to my plesk controlpanel (port 8443) aned no emailservice seems running.

after tried to make the update again over the autoinstaller via putty it often comes with the following message:

websrvmng: Error: HTTPD_INCLUDE_D not defined
websrvmng: Error: HTTPD_INCLUDE_D not defined
packagemng: Error: HTTPD_INCLUDE_D not defined
packagemng: Error: HTTPD_INCLUDE_D not defined
packagemng: Error: HTTPD_INCLUDE_D not defined
packagemng: Error: HTTPD_INCLUDE_D not defined
packagemng: Error: HTTPD_INCLUDE_D not defined
packagemng: Error: HTTPD_INCLUDE_D not defined
packagemng: Error: HTTPD_INCLUDE_D not defined

What can i do to get plesk running again?

 

[cteno]

ok, after much edits in the file psa.conf now on port 8443 is life again, unfortunately not what should...

is i try to access plesk there only comes a website with the title Plesk 7.5.4 and the following message:

ERROR: PleskMainDBException
MySQL query failed: Table 'psa.itmpl_data' doesn't exist

0: /usr/local/psa/admin/plib/common_func.php3:216
db_query(string 'SELECT control, state FROM itmpl_data WHERE page="/login_up.php3" AND itmpl_id=""')
1: /usr/local/psa/admin/plib/visibility.php:232
getVisibilityCustomizations(string '/login_up.php3')
2: /usr/local/psa/admin/plib/visibility.php:467
getVisibility(string 'login', boolean true, NULL null)
3: /usr/local/psa/admin/plib/visibility.php:476
isControlVisible(string 'login', boolean true)
4: /usr/local/psa/admin/plib/elements.php3:384
fetch_hideable_button(array)
5: /usr/local/psa/admin/plib/elements.php3:294
comm_button(string 'login', string '', string 'return login_oC(document.forms[0], document.forms[1])', boolean true, integer '3')
6: /usr/local/psa/admin/htdocs/login_up.php3:173

how can i manage those db-problems?

btw: sorry for my bad english

 

[MaRiOs]

hello did u solved your problem ?

 

[plugged]

Not sure if the problem is fixed now. But perhaps this is the problem:

NOTE: The latest version of Plesk 8.0.x or Plesk 7.5.4 (including patches) is required to upgrade to Plesk 8.2 for Linux/Unix. Please click here to download or use Autoupdate feature in your Plesk control panel.

Maybe you hadn't have the latest patches...

 

[MaRiOs]

well I had all the updates... and I firstly tried to update the Base package + The installer (not all the packages in the same time).

I have opened a ticket with plesk...so i hope they will fix it.

 

[plugged]

I've upgrade my 7.5.4 installation to 8.0.1 (at that time) and then to 8.1.0

It was more steps, but it worked!

Maybe you can remove the PSA packages (like RPM -e) and afterwards reinstall the new packages (got no experience with that)

Let SWSoft fix it