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upgrade failed plesk 10.2 to 10.3.1

A

anthonybibi

Guest
Hello

i Would like to process update of parallels Plesk 10.2 to 10.3.1 on centos 5.5 but i have the error:

Package libmysqlclient15-5.0.77-4.el5_5.4.11062011.x86_64 from inf3 file not found in build headers (hdr.gz) file.Execute command chcon system_u:eek:bject_r:bin_t:s0 /usr/local/psa/admin/bin/send-error-report

The installeur stop.

The full error log is :

---------
Installation started in background
repository: Get full packages info for all sources
Retrieving information about the installed packages...
Execute command rpm -qa --queryformat 'F:system_installed_%{NAME}-%{VERSION}-%{RELEASE}.%{ARCH}.rpm\nN:%{NAME}\nE:%{EPOCH}\nV:%{VERSION}\nL:%{RELEASE}\nA:%{ARCH}\nf:%{INSTALLTIME}\nB:%{BUILDTIME}\n[R:%{REQUIRENAME} %{REQUIREFLAGS:depflags} %{REQUIREVERSION}\n][P:%{PROVIDENAME} %{PROVIDEFLAGS:depflags} %{PROVIDEVERSION}\n][P:%{FILENAMES}\nm:%{FILEMODES}\n5:%{FILEMD5S}%{FILELINKTOS}\n][C:%{CONFLICTNAME} %{CONFLICTFLAGS:depflags} %{CONFLICTVERSION}\n][O:%{OBSOLETENAME} %{OBSOLETEFLAGS:depflags} %{OBSOLETEVERSION}\n]X:\n' > /tmp/autoinstaller_system_packages.cache
read cache file
(update package names cache) Get full packages info from headers.
FileFetcher: get file (SITEBUILDER_10.3.0/dist-rpm-RedHat-all-all/)/build-10.3.0-rhall-all.hdr.gz
File downloading SITEBUILDER_10.3.0/dist-rpm-RedHat-all-all/build-10.3.0-rhall-all.hdr.gz: 10%..22%..32%..42%..50%..61%..70%..80%..90%..100% was finished.
autoinstaller: read output of gunzip --stdout /root/parallels/SITEBUILDER_10.3.0/dist-rpm-RedHat-all-all/build-10.3.0-rhall-all.hdr.gz
Get full packages info from headers.
FileFetcher: get file (SITEBUILDER_10.3.0/thirdparty-rpm-RedHat-all-all/)/thirdparty-10.3.0-rhall-all.hdr.gz
File downloading SITEBUILDER_10.3.0/thirdparty-rpm-RedHat-all-all/thirdparty-10.3.0-rhall-all.hdr.gz: 100% was finished.
autoinstaller: read output of gunzip --stdout /root/parallels/SITEBUILDER_10.3.0/thirdparty-rpm-RedHat-all-all/thirdparty-10.3.0-rhall-all.hdr.gz
Get full packages info from headers.
FileFetcher: get file (BILLING_10.3.0/dist-rpm-RedHat-all-all/)/build-10.3.0-rhall-all.hdr.gz
File downloading BILLING_10.3.0/dist-rpm-RedHat-all-all/build-10.3.0-rhall-all.hdr.gz: 10%..20%..32%..40%..50%..60%..72%..82%..91%..100% was finished.
autoinstaller: read output of gunzip --stdout /root/parallels/BILLING_10.3.0/dist-rpm-RedHat-all-all/build-10.3.0-rhall-all.hdr.gz
Get full packages info from headers.
FileFetcher: get file (BILLING_10.3.0/update-rpm-RedHat-all-all/)/update-10.3.0-rhall-all.hdr.gz
File downloading BILLING_10.3.0/update-rpm-RedHat-all-all/update-10.3.0-rhall-all.hdr.gz: 100% was finished.
autoinstaller: read output of gunzip --stdout /root/parallels/BILLING_10.3.0/update-rpm-RedHat-all-all/update-10.3.0-rhall-all.hdr.gz
Get full packages info from headers.
FileFetcher: get file (PSA_10.3.1/update-rpm-CentOS-5-x86_64/)/update-10.3.1-cos5-x86_64.hdr.gz
File downloading PSA_10.3.1/update-rpm-CentOS-5-x86_64/update-10.3.1-cos5-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
autoinstaller: read output of gunzip --stdout /root/parallels/PSA_10.3.1/update-rpm-CentOS-5-x86_64/update-10.3.1-cos5-x86_64.hdr.gz
Get full packages info from headers.
FileFetcher: get file (SITEBUILDER_10.3.0/update-rpm-RedHat-all-all/)/update-10.3.0-rhall-all.hdr.gz
File downloading SITEBUILDER_10.3.0/update-rpm-RedHat-all-all/update-10.3.0-rhall-all.hdr.gz: 100% was finished.
autoinstaller: read output of gunzip --stdout /root/parallels/SITEBUILDER_10.3.0/update-rpm-RedHat-all-all/update-10.3.0-rhall-all.hdr.gz
Get full packages info from headers.
FileFetcher: get file (PSA_10.3.1/dist-rpm-CentOS-5-x86_64/)/build-10.3.1-cos5-x86_64.hdr.gz
File downloading PSA_10.3.1/dist-rpm-CentOS-5-x86_64/build-10.3.1-cos5-x86_64.hdr.gz: 10%..20%..31%..41%..50%..60%..70%..80%..90%..100% was finished.
autoinstaller: read output of gunzip --stdout /root/parallels/PSA_10.3.1/dist-rpm-CentOS-5-x86_64/build-10.3.1-cos5-x86_64.hdr.gz
Get full packages info from headers.
FileFetcher: get file (PSA_10.3.1/thirdparty-rpm-CentOS-5-x86_64/)/thirdparty-10.3.1-cos5-x86_64.hdr.gz
File downloading PSA_10.3.1/thirdparty-rpm-CentOS-5-x86_64/thirdparty-10.3.1-cos5-x86_64.hdr.gz: 12%..21%..31%..40%..55%..71%..80%..90%..100% was finished.
autoinstaller: read output of gunzip --stdout /root/parallels/PSA_10.3.1/thirdparty-rpm-CentOS-5-x86_64/thirdparty-10.3.1-cos5-x86_64.hdr.gz
Get full packages info from headers.
FileFetcher: get file (BILLING_10.3.0/thirdparty-rpm-RedHat-all-all/)/thirdparty-10.3.0-rhall-all.hdr.gz
File downloading BILLING_10.3.0/thirdparty-rpm-RedHat-all-all/thirdparty-10.3.0-rhall-all.hdr.gz: 100% was finished.
autoinstaller: read output of gunzip --stdout /root/parallels/BILLING_10.3.0/thirdparty-rpm-RedHat-all-all/thirdparty-10.3.0-rhall-all.hdr.gz
Determining the packages that need to be installed.

Getting bootstrapper packages to installation list:
(update package names cache) Following bootstrapper packages will be installed: pp10.12.0-bootstrapper-10.12.0-cos5.build1012110812.15.x86_64
----------------

Getting packages to installation list:
skip keypackage 'php-5.2.17-1.el5.art.x86_64' from component php5 - same or newer version of this package is already installed (in system php-5.2.17-1.el5.art.x86_64)
Warning: key package psa-mail-qc-driver is not available
Package libmysqlclient15-5.0.77-4.el5_5.4.11062011.x86_64 from inf3 file not found in build headers (hdr.gz) file.Execute command chcon system_u:eek:bject_r:bin_t:s0 /usr/local/psa/admin/bin/send-error-report
Execute command /usr/local/psa/admin/bin/send-error-report install
Execute command /usr/sbin/getenforce
Disabled
Error: The Parallels Products Installer's configuration files .inf3 and .hdr.gz contain lists of packages that do not match.
Not all packages were installed.
Please, contact product technical support.
--------

Do you know how can i resolve this problem ?

Thanks,

Best Regards,
 
Last edited by a moderator:
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