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    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
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Upgrade failed

Andrew_Newth

Basic Pleskian
I just logged into my panel an had a failed update message:

Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: ERROR: Failed to read product information from the file : Can't process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3:
Failed connect to autoinstall-win.pp.parallels.com:80; No error
Can't process versions.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/versions.inf3:
The requested URL returned error: 404 Not Found
Not all packages were installed.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.

I can ping autoinstall-win.pp.parallels.com from my server. How do i rerun the update that failed to see if the issue persists?

Thanks.
 
Can you connect to port 80 from this server? Check it with

telnet autoinstall-win.pp.parallels.com 80
 
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