Upgrade Failure from 11.5 to 12.0.18 - Panel Home Page Missing 'File Not Found'

[RalphPrice]

Logging in to the new panel gives a blank white screen with the words 'File Not Found' displayed in a large black font.

Grey Sidebar shows options that do not work except for Personal Profile information screen


Upgrade completed OK except during cleanup log showed inability to access some directories.



Cleanup: sw-cp-server [166/166]
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
rsync: getcwd(): No such file or directory (2)
rsync error: errors selecting input/output files, dirs (code 3) at util.c(992) [receiver=3.0.6]
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
chdir: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory






Trying to restart Plesk gives this

[root@eateasy /]# /etc/init.d/psa start
Starting psa... Starting sw-engine-fpm:
done
Starting xinetd service... done
Starting sw-cp-server service... failed
Starting mysqld service... failed
Starting named service... failed
Starting postgresql service... failed
Starting spamassassin service... failed
Plesk: Starting Mail Server... already started
Starting psa... Starting sw-engine-fpm:
done
Starting drwebd service... failed
[root@eateasy /]# [root@eateasy /]# /etc/init.d/psa start




DIRECTORY LISTING OF /etc/

drwxr-xr-x 3 root 4096 Dec 4 2012 racoon
lrwxrwxrwx 1 root 7 Nov 15 2013 rc -> rc.d/rc
lrwxrwxrwx 1 root 10 Nov 15 2013 rc0.d -> rc.d/rc0.d
lrwxrwxrwx 1 root 10 Nov 15 2013 rc1.d -> rc.d/rc1.d
lrwxrwxrwx 1 root 10 Nov 15 2013 rc2.d -> rc.d/rc2.d
lrwxrwxrwx 1 root 10 Nov 15 2013 rc3.d -> rc.d/rc3.d
lrwxrwxrwx 1 root 10 Nov 15 2013 rc4.d -> rc.d/rc4.d
lrwxrwxrwx 1 root 10 Nov 15 2013 rc5.d -> rc.d/rc5.d
lrwxrwxrwx 1 root 10 Nov 15 2013 rc6.d -> rc.d/rc6.d
drwxr-xr-x 10 root 4096 Nov 15 2013 rc.d
lrwxrwxrwx 1 root 13 Nov 15 2013 rc.local -> rc.d/rc.local
lrwxrwxrwx 1 root 15 Nov 15 2013 rc.sysinit -> rc.d/rc.sysinit
drwxr-xr-x 2 root 4096 Oct 19 2010 readahead.d
-rw-r--r-- 1 root 435 Jan 13 08:38 reader.conf
drwxr-xr-x 2 root 4096 Aug 29 2012 reader.conf.d
drwxr-xr-x 2 root 4096 Aug 29 2012 redhat-lsb
-rw-r--r-- 1 root 28 Oct 7 2013 redhat-release
-rw-r--r-- 1 root 1484 Jan 6 2007 request-key.conf
-rw-r--r-- 3 root 46 Oct 19 2010 resolv.conf
lrwxrwxrwx 1 root 11 Aug 29 2012 rmt -> ../sbin/rmt
lrwxrwxrwx 1 root 33 Aug 11 2013 rndc.conf -> /var/named/run-root/etc/rndc.conf
lrwxrwxrwx 1 root 32 Aug 28 2012 rndc.key -> /var/named/run-root/etc/rndc.key
-rw-r--r-- 1 root 1615 Aug 30 2001 rpc


Log and screenshot attached below

View attachment Plesk 12 Upgrade Log.txt



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