upgrade from 10.2 to 10.3 failed. Cant login

[slsdoug]

I checked and /usr/sbin/hspc-upgrade-manager is missing. I have no idea where it is or where it came from. How do I do a manual upgrade? Or is that necessary?


Last few lines of log:

Execute command rpm -U --test /root/parallels/PSA_10.3.0/dist-rpm-CentOS-5-i386/opt/pba/plesk-billing-plugins-10.12.0-cos5.build1012110621.17.i386.rpm
Execute command rpm -U /root/parallels/PSA_10.3.0/dist-rpm-CentOS-5-i386/opt/pba/plesk-billing-plugins-10.12.0-cos5.build1012110621.17.i386.rpm
Restarting SWsoft control panels server... not running. [ OK ]
/var/tmp/rpm-tmp.14881: line 2: /usr/sbin/hspc-upgrade-manager: No such file or directory
error: %preun(hspc-plugin-core-3.3.3-10090110.i386) scriptlet failed, exit status 127
/var/tmp/rpm-tmp.14881: line 2: /usr/sbin/hspc-upgrade-manager: No such file or directory
error: %preun(hspc-plugin-pp-bt-clieop03-3.3.3-10090110.i386) scriptlet failed, exit status 127
/var/tmp/rpm-tmp.14881: line 2: /usr/sbin/hspc-upgrade-manager: No such file or directory
error: %preun(hspc-plugin-pp-bt-dtaus-3.3.3-10090110.i386) scriptlet failed, exit status 127
/var/tmp/rpm-tmp.14881: line 2: /usr/sbin/hspc-upgrade-manager: No such file or directory
error: %preun(hspc-plugin-pp-bt-dummy-3.3.3-10090110.i386) scriptlet failed, exit status 127
/var/tmp/rpm-tmp.14881: line 2: /usr/sbin/hspc-upgrade-manager: No such file or directory
error: %preun(hspc-plugin-pp-bt-norma19-3.3.3-10090110.i386) scriptlet failed, exit status 127
/var/tmp/rpm-tmp.14881: line 2: /usr/sbin/hspc-upgrade-manager: No such file or directory
/var/tmp/rpm-tmp.14881: line 3: /usr/sbin/hspc-upgrade-manager: No such file or directory
error: %preun(hspc-plugin-rpc-3.3.3-10090110.i386) scriptlet failed, exit status 127
Execute command touch /var/lock/parallels-panel-upgrade-failure.flag ; rm -f /var/lock/parallels-panel-maintenance-mode.flag
Execute command chcon system_ubject_r:bin_t:s0 /usr/local/psa/admin/bin/send-error-report
Execute command /usr/local/psa/admin/bin/send-error-report install
Execute command /usr/sbin/getenforce

 

[IgorG]

hspc-plugin-pp-bt-clieop03-3.3.3-10090110.i386
hspc-plugin-pp-bt-norma19-3.3.3-10090110.i386
hspc-plugin-rpc-3.3.3-10090110.i386
etc.

Looks like it is plugins from PBAS (former HSPc) Parallels product and /usr/sbin/hspc-upgrade-manager is utility from PBAS too. Looks like there was PBAS installed before.

 

[slsdoug]

Not sure how to proceed

I'm not sure what PBAS is. I do not use it.

when I try to login to plesk I get this:
Components::componentUpdate() failed: Unable to exec utility packagemng: file does not exist or is not executable: /usr/local/psa/admin/bin/packagemng

which looks like the upgrade stopped. I'm not sure how to proceed on this.

 

[slsdoug]

got it fixed

In reading another thread:
http://forum.parallels.com/showthread.php?t=112060
I did the chmod they suggested and it worked!

Doug
smartlabsoftware.com