• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Upgrade from 7.5.4 to 8.1 gone wrong!

M

michellezuk

Guest
Just spent a while reading forums to sort out the major problem that since (via the web interface) trying to upgrade from 7.5.4 to 8.1 stopped email working (receiving) because of HTTPD_INCLUDE_D not defined problem - sorted that for now so i can at least receive email.

I'm left with half the system before the old 7.5.4 and some the new 8.1.

I'm trying to upgrade via the command line now so I can get more info:

I'm getting as far as the following. Tried upgrading to older version like 8.0 but getting errors along the same lines.

Please select the components you wish to install:

1. [*] Base packages of Plesk
2. [=] Plesk Updater
3. [*] Apache ASP support
4. [ ] Mailman mailing list manager support
5. [=] PosgreSQL server support
6. [*] Tomcat Java Servlets support
7. [*] SpamAssassin support
8. [*] SPAM blocker for QMail daemon
9. [=] Apache mod_python module
10. [ ] Ruby on Rails support
11. [ ] FastCGI support (mod_fcgid)
12. [*] Application vault packages
13. [*] Additional Horde (webmail) components for Plesk
14. [*] Additional Plesk manuals
15. [=] Plesk Backup Manager
16. [ ] Dr. Web antivirus
17. [*] Plesk Professional Web Site Editor
18. [*] Plesk API [former Plesk Agent]
19. [*] SSHTerm - SSH Terminal java applet
20. [*] Plesk migration manager
21. [*] Plesk Firewall module
22. [*] Plesk Counter-Strike game server module
23. [*] Plesk VPN module
24. [*] Plesk Battlefield 1942 game server module
25. [ ] Plesk Battlefield2 game server module
26. [*] Plesk Fileserver module and SMB file server package
27. [*] Watchdog (System monitoring module)
28. [ ] SiteBuilder and Sitebuilder module for Plesk
29. [ ] SiteBuilder publishing support for Plesk
30. [ ] ColdFusion support for Plesk
31. [ ] Acronis TrueImage module
32. [ ] German language pack
33. [ ] Japanese language pack
34. [ ] Spanish language pack

N) Next page; P) Go back; Q) Cancel installing;
A) Select all; D) Deselect all;
To toggle component enter its number;
Type a number or a character of desired action [N]:
Download file plesk_getkeyinfo.sh: 100% done.
Ask KA server for possibility of keyupdate for component base
Reading system installed packages...done.
Download file update-8.1.0-fc3-i386.hdr.gz: 27%..58%..92%..100% done.
Download file build-8.1.0-fc3-i386.hdr.gz: 25%..59%..96%..100% done.
Resolve components
ERROR: Impossible do installation while package psa-api-common-7.5.4-fc3.build75060321.20.noarch is installed in system
Errors just before:
- Trying to find direct hardwired dependencies for package psa-8.1.0-fc3.build81061129.22.i586
- Check for need upgrade of psa-api-common-7.5.4-fc3.build75060321.20.noarch with upgrade of psa-7.5.4-fc3.build75050824.12.i586 wich needs to install psa-8.1.0-fc3.build81061129.22.i586
- Unresolved dependency: necessary package psa-8.1.0-fc3.build81061129.22.i586 have older version psa-7.5.4-fc3.build75050824.12.i586. After upgrade we will have the dependency 'psa-security = 7.5' of package psa-api-common-7.5.4-fc3.build75060321.20.noarch is unresolved, add to removable list psa-api-common
- Find remove mode solution for package psa-api-common-7.5.4-fc3.build75060321.20.noarch

ERROR: Installation failed


As I said, versions are all over the shop!


[root@colo ~]# rpm -qa |grep psa
psa-pre-keyupdate-7.5.4-fc3.build75050824.12
perl-MLDBM-2.01-61psa
psa-hotfix5-7.5.4-fc3.build75060118.18
psa-hotfix8-7.5.4-fc3.build75060617.18
psa-agent-1.3.5-75060321.20
psa-tomcat-configurator-7.5.4-fc3.build75050824.12
psa-api-rpc-doc-7.5.4-fc3.build75060321.20
psa-migration-manager-7.5.4-fc3.build75060321.20
psa-fileserver-1.0.0-fc3.build75050824.12
psa-mnemo-2.1-fc3.build75060412.17
psa-sbm2-1.0-49
psa-hotfix2-8.1.0-1
psa-predb-8.1.0-fc3.build81061214.09
psa-courier-imap-add-8.1.0-fc3.build81061129.22
psa-locale-base-en-US-8.1.0-fc3.build81070201.15
psa-api-8.1.0-fc3.build81061226.14
psacct-6.3.2-31
psa-7.5.4-fc3.build75050824.12
psa-manual-custom-skin-guide-7.5.4-fc3.build75050824.12
perl-FreezeThaw-0.43-61psa
perl-MLDBM-Sync-0.30-61psa
psa-sbm-1.1-35
psa-key-custom-7.5-20041124
psa-hotfix6-7.5.4-fc3.build75060321.20
psa-hotfix7-7.5.4-fc3.build75060413.12
psa-horde-3.1.1-fc3.build75060413.11
psa-api-common-7.5.4-fc3.build75060321.20
psa-api-rpc-7.5.4-fc3.build75060321.20
psa-locale-base-en-US-7.5.4-fc3.build75051115.01
mod_webapp-4.1.29-41psa.fc3
psa-bu-7.5.4-fc3.build75060321.20
psa-api-rpc-protocol-7.5.4-fc3.build75060321.20
psa-firewall-1.0.1-fc3.build75050824.12
psa-bf1942-1.0.0-fc3.build75050824.12
psa-kronolith-2.1-fc3.build75060412.17
psa-ingo-1.1-fc3.build75060412.17
psa-passwd-3.0-fc3.build75060412.17
psa-qmail-1.03-fc3.build81061129.22
psa-pylibplesk-8.1.0-fc3.build81061129.22
psa-ftputil-8.1.0-fc3.build81061129.22
psa-boost-1.32.0-6.fc3
psa-logrotate-3.7-fc3.build81061129.22
psa-proftpd-xinetd-1.3.0-fc3.build81061129.22
perl-Text-Iconv-1.2-24psa.fc3.build81061129.22
psa-autoinstaller-3.1.0-build31061201.02
psa-backup-manager-8.1.0-fc3.build81061226.14
psa-key-7.5-fc3.build75050824.12
perl-Font-AFM-1.18-61psa
perl-HTML-Format-1.23-51psa
psa-qmail-rblsmtpd-0.70-fc3.build75050824.12
frontpage-5.0-72psa.fc3
psa-imp-4.1-fc3.build75060410.18
psa-api-cli-7.5.4-fc3.build75060321.20
psa-autoinstaller-3.0.0-build060321.19
psa-spamassassin-7.5.4-fc3.build75060617.18
psa-vpn-1.0.0-fc3.build75050824.12
psa-turba-2.1-fc3.build75060412.17
psa-watchdog-1.0.0-fc3.build75060321.20
psa-selinux-8.1.0-fc3.build81061129.22
psa-php4-configurator-1.1.0-fc3.build81061129.22
psa-proftpd-1.3.0-fc3.build81061129.22
psa-api-rpc-8.1.0-fc3.build81061226.14


I've tried

rpm -U --force --nodeps psa-api-common-7.5.4-fc3.build75060321.20.noarch

but then got a dependcy error for something beginning psa-bu, so did it for that. Now it's just gone back to the api one and I'm stuck.


Can anyone help? Please :)
 
Plenty of other weird things too, for example...

Go to https://<yourdomain>:8443/ and put your log in details in

This then redirects to https://<yourdomain>:8443/login.php3?previous_page=index

But this just gives you the Plesk header/logo at the top!

Then go to https://<yourdomain>:8443/ and you get your control panel come up fine


Any help is really appreciated in getting this fully upgraded.
 
Did you find a way to solve this? I am having the same control panel problems
 
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