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Upgrade to 10.0.1 - Apache problems

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by vispa, Nov 2, 2010.

  1. vispa

    vispa New Pleskian

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    Hi,

    I have just upgraded one of our servers to 10.0.1 and immediatly in the new control panel it gives me the following red error :-

    "Error: New files of configuration for Apache web server were not built due to errors in configuration templates. The detailed error message was e-mailed to you, so please check the e-mail, fix the errors, and click here to retry generating configuration. "

    I click retry and it tells me it failed and details have been emailed to me. No email !

    Also, apache seems to be hit and miss when checking customer websites. I've knowticed this in the httpd error log :-

    [Tue Nov 02 18:48:20 2010] [notice] mod_python: Creating 4 session mutexes based on 10 max processes and 0 max threads.
    [Tue Nov 02 18:48:20 2010] [notice] Apache configured -- resuming normal operations
    [Tue Nov 02 18:48:33 2010] [error] make_obcallback: could not import mod_python.apache.\n
    Failed loading /usr/lib/ioncube_loader_lin_5.1.so: /usr/lib/ioncube_loader_lin_5.1.so: undefined symbol: zend_unmangle_property_name_ex
    Failed loading /usr/lib/php/modules//php_ioncube_loader_lin_5.1.so: /usr/lib/php/modules//php_ioncube_loader_lin_5.1.so: undefined symbol: zend_unmangle_property_name_ex
    Traceback (most recent call last):
    File "/usr/lib/python2.4/site-packages/mod_python/apache.py", line 22, in ?
    import time
    ImportError: /usr/lib/python2.4/lib-dynload/timemodule.so: failed to map segment from shared object: Cannot allocate memory
    [Tue Nov 02 18:48:33 2010] [error] python_handler: no interpreter callback found.



    Any ideas?

    Is this an upgrade bug?
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Location:
    Novosibirsk, Russia
    Is it Virtuozzo VPS? If yes - maybe lack of resources there?
    Did you checked Apache configs with

    ?
     
  3. MahdiM

    MahdiM Guest

    0
     
    I was having the same issue - disturbing that I couldn't get the error message. No email, no mail sent in /usr/local/psa/var/log/maillog - nothing. There is in my opinion nothing more frustrating than an empty or uninformative error. Anyway.. I ran the suggested code above:

    I did the following:

    After that it was able to rebuild the configs. Now I just have to figure out what the conflict was..

    Hope that helps someone. After the configs were rebuild it also solved a strange issue with all of my domains w/ "www" prefix pointing to the (alphabetically) first vhost on their shared IP..
     
  4. Morgan FORGES

    Morgan FORGES New Pleskian

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    good solution

    go domains
    click Domain(Custom) (?)
    click here "Error: New web server configuration for some of the subscription's domains was not built due to errors in configuration templates. The detailed error message was e-mailed to you, so please check the e-mail, fix the errors, and click here to retry generating configuration. "

    its good for this domain,
     
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