Phil Wareham
New Pleskian
I initiated the upgrade from Plesk 9.5.3 to 10.0.1 through the control panel -> updater.
That seemed to be going fine at first but something went horribly wrong, now the control panel and all domains are down on the server. On scouring the forums I found and used the following suggestion to fix it:
After a while that failed with the following error message:
Can someone please help tell me how to resolve this, I have several clients' sites on this server so it's imperative I get this back up and running ASAP.
Thanks,
Phil
That seemed to be going fine at first but something went horribly wrong, now the control panel and all domains are down on the server. On scouring the forums I found and used the following suggestion to fix it:
# /usr/local/psa/bootstrapper/pp10.9.0-bootstrapper/bootstrapper.sh repair
After a while that failed with the following error message:
WARNING!
During the cannot update db. Please rerun /usr/local/psa/admin/plib/scripts/db-update-plesk10.php manually found some problems
Continue...
Trying to executing mail_restore to synchronize mail server settings and Plesk Database... done
Trying to start service httpd... done
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
ERROR while trying to execute SQL query, the query was: DELETE FROM BackendCache
Check the error reason(see log file: /tmp/pp10.9.0-bootstrapper.101125.11.34.log), fix and try again
===> Restoring database from backup /var/lib/psa/dumps/mysql.preupgrade.dump.gz
**** Product repair failed.
***** problem report *****
ERROR while trying to execute SQL query, the query was: DELETE FROM BackendCache
Check the error reason(see log file: /tmp/pp10.9.0-bootstrapper.101125.11.34.log), fix and try again
Can someone please help tell me how to resolve this, I have several clients' sites on this server so it's imperative I get this back up and running ASAP.
Thanks,
Phil