Upgrade to Plesk 12.5.30 - Webmail Horde Failed

[minhnv]

HI all,
I've just upgrade my Pesk 11.0 to Plesk 12.5.30
Everything working well except Horde.

Horde info:
- After upgrade, version Horde 6.2.9
- Can access to webmail interface
- Can't log in:
+ Correct Password: Don't let user in, and all user info ( username/password) disappeared like a new fresh website.
+ Wrong Password: Told user that they type in wrong password.

Please guide me to fix this problem.
If you need any log, please tell me where to take it. I will provide it as soon as possible.

 

[Alvin_Allen]

Hi, Have you seen this KB? "[HUB] Horde Webmail login fails: How to troubleshoot" https://kb.plesk.com/en/6781

 

[minhnv]

Yes i did and tried everything in it but it didn't help. Thankyou for your info btw

 

[Alvin_Allen]

No problem (it can be frustrating). Do you have any corresponding errors (at the time you attempt to login) in the /var/log/psa-horde/psa-horde.log file?

 

[minhnv]

i did check the /var/log/psa-horde/psa-horde.log file but it didn't have anything..

Even i enabled the "DEBUG" mode at /etc/psa-webmail/horde/horde/conf.php
"$conf['log']['priority'] = 'DEBUG';"

 

[minhnv]

anyone ? please help me

 

[IgorG]

Try to re-install horde at least.
Also try to fix it with

# plesk repair mail