Resolved Upgrade to Plesk Onyx 15.5.3 failed because of not authenticatable

[Fabs87]

Hey,

I am not able to upgrade from Plesk Onyx 17.0.17 to 17.5.3. Upgrade fails and gives me this error-message:

WARNING: The following packages cannot be authenticated!
mysql-server mysql-community-server mysql-client mysql-community-client
mysql-common

Any ideas?

The whole error-message:

Installation started in background
Auflösung der Paketabhängigkeiten wird geprüft.
Pakete werden installiert
Reading package lists...
Building dependency tree...
Reading state information...
The following packages were automatically installed and are no longer required:
linux-image-3.13.0-100-generic linux-image-3.13.0-101-generic
linux-image-3.13.0-103-generic linux-image-3.13.0-105-generic
linux-image-3.13.0-106-generic linux-image-3.13.0-107-generic
linux-image-3.13.0-108-generic linux-image-3.13.0-109-generic
linux-image-3.13.0-110-generic linux-image-3.13.0-112-generic
linux-image-3.13.0-68-generic linux-image-3.13.0-83-generic
linux-image-3.13.0-85-generic linux-image-3.13.0-86-generic
linux-image-3.13.0-87-generic linux-image-3.13.0-88-generic
linux-image-3.13.0-91-generic linux-image-3.13.0-92-generic
linux-image-3.13.0-93-generic linux-image-3.13.0-95-generic
linux-image-3.13.0-96-generic linux-image-3.13.0-98-generic plesk-py27
plesk-py27-pip plesk-py27-setuptools plesk-py27-virtualenv plesk-wheel-cffi
plesk-wheel-cryptography plesk-wheel-psutil python-chardet-whl
python-colorama python-colorama-whl python-distlib python-distlib-whl
python-html5lib python-html5lib-whl python-pip python-pip-whl
python-requests-whl python-setuptools-whl python-six-whl python-urllib3-whl
python-virtualenv
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
plesk-mysql-server
The following NEW packages will be installed:
pp17.5.3-bootstrapper sw-engine-cli-2.21
The following packages will be upgraded:
plesk-mysql-server
1 upgraded, 2 newly installed, 0 to remove and 134 not upgraded.
Need to get 3440 kB of archives.
After this operation, 13.3 MB of additional disk space will be used.
Get:1 http://autoinstall.plesk.com/ubuntu/PSA_17.5.3/ trusty/all plesk-mysql-server amd64 17.5.3-ubuntu14.04.build1705170317.16 [758 B]
Get:2 http://autoinstall.plesk.com/ubuntu/PSA_17.5.3/ trusty/all sw-engine-cli-2.21 amd64 2.21.0-ubuntu1404.201702161518 [3189 kB]
Get:3 http://autoinstall.plesk.com/ubuntu/PSA_17.5.3/ trusty/all pp17.5.3-bootstrapper amd64 17.5.3-ubuntu14.04.build1705170317.16 [250 kB]
Fetched 3440 kB in 0s (10.8 MB/s)
(Reading database ... 168060 files and directories currently installed.)
Preparing to unpack .../plesk-mysql-server_17.5.3-ubuntu14.04.build1705170317.16_amd64.deb ...
Unpacking plesk-mysql-server (17.5.3-ubuntu14.04.build1705170317.16) over (17.0.17-ubuntu14.04.build1700161028.14) ...
Selecting previously unselected package sw-engine-cli-2.21.
Preparing to unpack .../sw-engine-cli-2.21_2.21.0-ubuntu1404.201702161518_amd64.deb ...
Unpacking sw-engine-cli-2.21 (2.21.0-ubuntu1404.201702161518) ...
Selecting previously unselected package pp17.5.3-bootstrapper.
Preparing to unpack .../pp17.5.3-bootstrapper_17.5.3-ubuntu14.04.build1705170317.16_amd64.deb ...
Unpacking pp17.5.3-bootstrapper (17.5.3-ubuntu14.04.build1705170317.16) ...
Setting up plesk-mysql-server (17.5.3-ubuntu14.04.build1705170317.16) ...
Setting up sw-engine-cli-2.21 (2.21.0-ubuntu1404.201702161518) ...
Setting up pp17.5.3-bootstrapper (17.5.3-ubuntu14.04.build1705170317.16) ...
is running
Stopping sw_engine service... done
===> Cumulative APS controller database (apsc) upgrade has been started.
===> Cumulative upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.
===> Preparing Plesk database upgrade (revertable stage).
===> Cumulative upgrade of Plesk database (revertable stage) has been completed.
===> Plesk database scheme upgrade has been started.
Applying migrations from: /opt/psa/bootstrapper/pp17.5.3-bootstrapper/migrations/
Migration 17.5.0/2016-12-16-10-20-39_change_dns_recs_val_length.php applied
Migration 17.5.0/2016-12-26-09-56-48_change_dates_default_value.php applied
===> Plesk database scheme upgrade has been completed.
Reading package lists...
Building dependency tree...
Reading state information...
plesk-mysql-server is already the newest version.
sw-engine-cli-2.21 is already the newest version.
pp17.5.3-bootstrapper is already the newest version.
The following packages were automatically installed and are no longer required:
linux-image-3.13.0-100-generic linux-image-3.13.0-101-generic
linux-image-3.13.0-103-generic linux-image-3.13.0-105-generic
linux-image-3.13.0-106-generic linux-image-3.13.0-107-generic
linux-image-3.13.0-108-generic linux-image-3.13.0-109-generic
linux-image-3.13.0-110-generic linux-image-3.13.0-112-generic
linux-image-3.13.0-68-generic linux-image-3.13.0-83-generic
linux-image-3.13.0-85-generic linux-image-3.13.0-86-generic
linux-image-3.13.0-87-generic linux-image-3.13.0-88-generic
linux-image-3.13.0-91-generic linux-image-3.13.0-92-generic
linux-image-3.13.0-93-generic linux-image-3.13.0-95-generic
linux-image-3.13.0-96-generic linux-image-3.13.0-98-generic plesk-py27
plesk-py27-pip plesk-py27-setuptools plesk-py27-virtualenv plesk-wheel-cffi
plesk-wheel-cryptography plesk-wheel-psutil python-chardet-whl
python-colorama python-colorama-whl python-distlib python-distlib-whl
python-html5lib python-html5lib-whl python-pip python-pip-whl
python-requests-whl python-setuptools-whl python-six-whl python-urllib3-whl
python-virtualenv
Use 'apt-get autoremove' to remove them.
The following packages will be upgraded:
fail2ban libapache2-mod-aclr2-psa libapache2-mod-fcgid-psa
libapache2-mod-passenger-plesk libapache2-mod-proxy-psa
libapache2-mod-sysenv-psa libpam-plesk mysql-client mysql-common
mysql-community-client mysql-community-server mysql-server passenger
passenger-dev passenger-native-libs plesk-base plesk-completion
plesk-config-troubleshooter plesk-core plesk-dns-bind-driver plesk-dovecot
plesk-dovecot-core plesk-dovecot-imap-driver plesk-dovecot-pigeonhole
plesk-engine plesk-fail2ban-configurator plesk-l10n plesk-libmyodbc
plesk-lmlib plesk-mail-pc-driver plesk-management-node plesk-php70
plesk-php70-bcmath plesk-php70-cli plesk-php70-dba plesk-php70-enchant
plesk-php70-fpm plesk-php70-gd plesk-php70-imagick plesk-php70-imap
plesk-php70-intl plesk-php70-ldap plesk-php70-mbstring plesk-php70-mcrypt
plesk-php70-mysql plesk-php70-odbc plesk-php70-opcache plesk-php70-pdo
plesk-php70-pear plesk-php70-pgsql plesk-php70-process plesk-php70-pspell
plesk-php70-snmp plesk-php70-soap plesk-php70-tidy plesk-php70-xml
plesk-php70-xmlrpc plesk-php71 plesk-php71-bcmath plesk-php71-cli
plesk-php71-dba plesk-php71-enchant plesk-php71-fpm plesk-php71-gd
plesk-php71-imap plesk-php71-intl plesk-php71-ldap plesk-php71-mbstring
plesk-php71-mcrypt plesk-php71-mysql plesk-php71-odbc plesk-php71-opcache
plesk-php71-pdo plesk-php71-pear plesk-php71-pgsql plesk-php71-process
plesk-php71-pspell plesk-php71-snmp plesk-php71-soap plesk-php71-tidy
plesk-php71-xml plesk-php71-xmlrpc plesk-release plesk-roundcube
plesk-service-node-utilities plesk-skins plesk-web-hosting plesk-wp-upgrade
psa psa-autoinstaller psa-drweb-configurator psa-firewall psa-horde psa-imp
psa-ingo psa-kronolith psa-libxml-proxy psa-locale-base-en-us
psa-mail-driver-common psa-mnemo psa-passwd psa-php5-configurator
psa-phpfpm-configurator psa-phpmyadmin psa-phppgadmin psa-proftpd
psa-pylibplesk psa-turba psa-updates psa-vhost psa-zendframework sw-collectd
sw-cp-server sw-engine sw-librrd sw-nginx sw-rrdtool
117 upgraded, 0 newly installed, 0 to remove and 17 not upgraded.
Need to get 165 MB of archives.
After this operation, 2565 kB of additional disk space will be used.
WARNING: The following packages cannot be authenticated!
mysql-server mysql-community-server mysql-client mysql-community-client
mysql-common
E: There are problems and -y was used without --force-yes
Plesk is down, performing full restart.
Starting sw_engine service... done
Starting sw_cp_server service... already started
Starting mysql service... already started
Starting named service... already started
Starting mailer service... already started
Starting spamfilter service... not installed
Starting drweb service... unused
Starting tomcat service... not installed
Starting apache service... already started
Starting xinetd service... already started
Error: Ein Fehler ist aufgetreten bei dem Versuch, Pakete zu installieren.
Achtung! Ihre Software ist vielleicht nicht betriebsbereit.
Bitte kontaktieren Sie den technischen Produktsupport.

 

[Fabs87]

Ok, it's done.

The problem was an expired key for MySQL. The problem is described here. I found the problem while I was trying to update the packages manually via ssh "apt-get update". If you want to know, if you have an expired key, too, run

apt-key list

in your terminal.

If your key is expired too, run:

apt-key adv --keyserver keys.gnupg.net --recv-keys 5072E1F5

After this, you can run

apt-get update

to update your packages.

Finally start the update-process via the Plesk Installer (Webinterface).

 

[UFHH01]

Hi Fabs87,

WARNING: The following packages cannot be authenticated!
mysql-server mysql-community-server mysql-client mysql-community-client
mysql-common

due to the fact that Plesk doesn't ship any MySQL - packages for Debian/Ubuntu, pls. consider to post non-Plesk-related issues at the forum:

=> Home > Forum > General Discussion > Open Topics​

 

[AdelM]

Thanks Fabs87 for sharing the solution

I had the same problem after mysql upgrade to 5.6

Problem is resolved for me too.