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Upgraded from 9.5.2 to 10.0.2 now can't access panel

Discussion in 'Plesk 10.x for Windows Issues, Fixes, How-To' started by ChuckS, Nov 7, 2010.

  1. ChuckS

    ChuckS Guest

    0
     
    Hi!

    I tried upgrading today from Plesk panel 9.5.2 to 10.0.2 (Windows) version.
    OS Server 2003.
    Now when I click the icon on my desktop for the Plesk panel I get the following error.
    I do not even get a login screen.
    Any ideas would be greatly appreciated.


    ERROR: Zend_Db_Adapter_Exception
    SQLSTATE[HY000] [2003] Can't connect to MySQL server on 'localhost' (10061)

    0: Abstract.php:143
    Zend_Db_Adapter_Pdo_Abstract->_connect()
    1: Abstract.php:417
    Zend_Db_Adapter_Abstract->query(string 'SELECT 1', array)
    2: Abstract.php:230
    Zend_Db_Adapter_Pdo_Abstract->query(string 'SELECT 1')
    3: Abstract.php:148
    CommonPanel_Application_Abstract::initDbAdapter()
    4: Abstract.php:111
    CommonPanel_Application_Abstract->_initDbAdapter()
    5: Abstract.php:39
    CommonPanel_Application_Abstract->run()
    6: Abstract.php:24
    CommonPanel_Application_Abstract::init()
    7: auth.php3:135
     
  2. jcgalvez

    jcgalvez Basic Pleskian

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    Dec 8, 2007
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    start -> settings -> control panels -> Network Connections -> your connection -> Properties -> Internet protocol TCP-IP -> advanced -> DNS -> "append this dns's suffixes" and put your domain there

    Happens that if the domain is not defined there or gotten from the dhcp will not work

    Javier
     
  3. New Plesk User

    New Plesk User Guest

    0
     
    Suggestion did not fix the problem

    I tried your suggestions, but I still get the same errors.
    Any other suggestions?
    TIA
     
  4. New Plesk User

    New Plesk User Guest

    0
     
    can I downgrade to 9.5.2

    Can I downgrade to 9.5.2?

    If so, do I just install 9.5.2 over the top of 10.0.1?

    This is useless when you can not even login into Plesk after upgrading.
    There should be a repair process by the time a product gets to version 10.x
     
  5. New Plesk User

    New Plesk User Guest

    0
     
    I figured most of it out.
    Had to change the database from MySQL to MSSQL using the Plesk Reconfigurator.
    The Health Monitor does not work though because it says it can not find the configuration file.
     
  6. NaveedH

    NaveedH Guest

    0
     
    I also have same issue what should i do?
     
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