Issue How to restore a external backup if the backup tool doesn't work?

[alvmv]

Hello,
Accidentally I delete a log folder from /var/log/
After this I can't enter the plesk panel and the server is down.
I have backed up using onedrive tool just 1 hour before but I can't restore the backup either unzip it in my computer (it is in .tar format with multiple files...)

I only need to restore the log folder but I can't! any ideas?

If I try to use there repair & backup tool via terminal... :

root@serv:~# systemctl restart plesk - repaird


Failed to restart plesk.service: Unit plesk.service not found.


Failed to restart -.service: Unit -.service not found.


Failed to restart repaird.service: Unit repaird.service not found.

root@serv:~# plesk bin pleskrestore -i
Warning: Current locale is unusable. Using 'C' instead.
[2021-09-13 00:16:26.111] ERR [panel] DB query failed: SQLSTATE[HY000] [2002] No such file or directory:
0: /opt/psa/admin/plib/Db/Adapter/Pdo/Mysql.php:64
    Db_Adapter_Pdo_Mysql->query(string 'SET sql_mode = ''')
1: /opt/psa/admin/plib/CommonPanel/Application/Abstract.php:103
    CommonPanel_Application_Abstract::initDbAdapter()
2: /opt/psa/admin/plib/api-common/AbstractCu.php:1520
    AbstractCu::initDb()
3: /opt/psa/admin/plib/api-common/AbstractCu.php:1546
    AbstractCu::initCLI()
4: /opt/psa/admin/plib/backup/pleskrestore.php:6
ERROR: Plesk\Exception\Database: DB query failed: SQLSTATE[HY000] [2002] No such file or directory (Mysql.php:64)
exit status 1

 

[IgorG]

DB query failed: SQLSTATE[HY000] [2002] No such file or directory

The directory /var/log/mariadb is missing on the server.
Create the directory /var/log/mariadb:

# mkdir /var/log/mariadb

Assing correct user and group:

# chown mysql:mysql /var/log/mariadb

Start MariaDB:

# systemctl start mariadb

 

[alvmv]

The directory /var/log/mariadb is missing on the server.
Create the directory /var/log/mariadb:

# mkdir /var/log/mariadb

Assing correct user and group:

# chown mysql:mysql /var/log/mariadb

Start MariaDB:

# systemctl start mariadb

With this and doing other fixes the Plesk installation is working. Repair kit did the last details. Thanks
Anyway, I lost many time because I have had the hability of restore a backup from the cloud... this should be warned in the plesk documentation because people could think that they are safe but they arent...

 

[IgorG]

Anyway, I lost many time because I have had the hability of restore a backup from the cloud... this should be warned in the plesk documentation because people could think that they are safe but they arent...

/var/log is OS related directory. Plesk doesn't backup the whole OS.
You can find information about what is backed up by Plesk Backup Manager here: Backing Up Data