Upgraded to 11.5.30 Update #11: New FTP Accounts Not Working (old ones fine)

[Mr Fett]

Hi all,

I updated to the new 11.5.30 Update #11 today and everything went fine with no errors or warnings. All seems to be well except I cannot create new FTP accounts, they cannot authenticate. Existing FTP accounts work fine - I can even reset the password to existing FTP accounts and authenticate.

I get the following when trying to login via FTP with CuteFTP:

I can create them with no errors but any attempt to login via FTP using that account doesn't accept the password:

STATUS:>  	[07/08/2013 17:17:10] Getting listing ""...
STATUS:>  	[07/08/2013 17:17:10] Resolving host name myserver.freshmango.com...
STATUS:>  	[07/08/2013 17:17:11] Host name myserver.freshmango.com resolved
STATUS:>  	[07/08/2013 17:17:11] Connecting to FTP server... myserver.freshmango.com
STATUS:>  	[07/08/2013 17:17:11] Socket connected. Waiting for welcome message...
		[07/08/2013 17:17:11] 220 Microsoft FTP Service
STATUS:>  	[07/08/2013 17:17:11] Connected. Authenticating...
COMMAND:>	[07/08/2013 17:17:11] USER myNewUsername
		[07/08/2013 17:17:11] 331 Password required for myNewUsername.
COMMAND:>	[07/08/2013 17:17:11] PASS *****
		[07/08/2013 17:17:11] 530 User cannot log in, home directory inaccessible.
ERROR:>   	[07/08/2013 17:17:11] Not logged in.
STATUS:>  	[07/08/2013 17:17:13] Connection closed.

I've restarted the server, tried passwords with and without special characters, etc.

 

[Mr Fett]

Another guy reporting the same issue with the same update also on Server 2008 R2 here: http://forum.parallels.com/showthread.php?109043-530-User-cannot-log-in-home-directory-inaccessible

 

[ThanhN]

Omg i have same problem