Upgrading from version 4.2.3 to version 4.5

[FERNANDO_AR07]

Hello, I wanted to update sitebuilder and I get the following error:

Type a character or a number of desired action [N]: n
Retrieving information about the installed packages ...
Downloading the file SiteBuilder/SiteBuilder_4.5.0/update-rpm-CentOS-4.2-i386/update-4.5.0-cos4.2-i386.hdr.gz: 10% 20% .. .. .. 30% 40%. .50% .. .. 60% 70% 80% .. .. .. 90% 100% done.
Downloading the file SiteBuilder/SiteBuilder_4.5.0/thirdparty-rpm-CentOS-4.2-i386/thirdparty-4.5.0-cos4.2-i386.hdr.gz: 65% .. 100% done.
Downloading the file SiteBuilder/SiteBuilder_4.5.0/dist-rpm-CentOS-4.2-i386/build-4.5.0-cos4.2-i386.hdr.gz: 10% 20% .. .. .. 30% 40%. .50% .. .. 60% 70% 80% .. .. .. 90% 100% done.
Determining the packages that need to be installed.
ERROR: The auto-installer's configuration files. And inf3. Hdr.gz contain lists of packages that do not match.
Not all packages were installed.
Please, contact product technical support.

 

[Dmitry Frantsev]

This situation already resolved, so just try to run autoinstaller one more time.

 

[Dupont]

Upgrading from version 4.2.0 to version 4.5

Hello, I wanted to update sitebuilder with apt-get and I get the following error:

dpkg : erreur de traitement de /var/cache/apt/archives/libc6_2.3.6.ds1-13etch7_amd64.deb (--unpack) :
tentative de remplacement de « /lib64 », qui appartient aussi au paquet libpam-plesk
Des erreurs ont été rencontrées pendant l'exécution :
/var/cache/apt/archives/libc6_2.3.6.ds1-13etch7_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

 

[Dmitry Frantsev]

As I can see there is something wrong with system libc6_2.3.6.ds1-13etch7_amd64.deb package installation, I guess. There is a conflict with libpam-plesk package installed or something (can not understand exactly because of French language output). Did you try to use autoinstaller for upgrade procedure?
You can also try to install libc6_2.3.6.ds1-13etch7_amd64.deb manually if it is required and check the result.