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Upgrading Plesk 8.0.0

J

jdfkfnkjk

Guest
Hi there,

i got a vServer hosted by 1and1 runing Plesk 8.0.0.
I'm trying serveral days upgrading the server to 9.2.1 - but allways fail. My 1and1 Control-Center told me i got a SuSE 9.3 with Plesk (32 Bit). Bit if I run uname -a I got the following:
Linux sxxxxxxxx 2.6.9-023stab048.6-smp #1 SMP Mon Nov 17 18:41:14 MSK 2008 x86_64 x86_64 x86_64 GNU/Linux
Looks like a 64Bit System for me ...
If I try the autoinstaller it seems like he identifies a 64Bit system, too ...
I tried several ways to upgrade, over the plesk webinterface I got a fail, running the autoinstaller on console it fails, too.
Here are some samples:

------------------------------------------------------------------
I tried to run a 64Bit autoinstaller:

server# /usr/local/psa/bin/autoinstaller
-bash: /usr/local/psa/bin/autoinstaller: No such file or directory

-> the autoinstaller is chmod 777

next try with bash before the autoinstaller:

server# bash /usr/local/psa/bin/autoinstaller
/usr/local/psa/bin/autoinstaller: /usr/local/psa/bin/autoinstaller: cannot execute binary file


------------------------------------------------------------------
I tried a 32Bit autoinstaller from Download page for 9.2.1

I selected upgrade to 9.2.1 and the Upgrade ended with the follwing message:

Exchanging information with licensing server.
Downloading the file PSA_9.2.1/plesk_getkeyinfo.sh: 100% done.
Retrieving information about the installed packages...
Downloading the file PSA_9.2.1/update-rpm-SuSE-9.3-x86_64/update-9.2.1-suse9.3-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..91%..100% done.
Downloading the file PSA_9.2.1/dist-rpm-SuSE-9.3-x86_64/build-9.2.1-suse9.3-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.2.1/thirdparty-rpm-SuSE-9.3-x86_64/thirdparty-9.2.1-suse9.3-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..81%..90%..100% done.
Determining the packages that need to be installed.
ERROR: Unable to install the "psa-9.2.1-suse9.3.build92090422.13.x86_64 (b 0x8baf178 source=0x88239a0 P:3650 R:75)" package.

The following could cause the installation failure:
Packages "popt-1.7-207.x86_64 (u 0x8b83d08 source=0x87ece70 P:36 R:5)" and "popt-1.7-207.2.2.swsoft.i586 (s 0x87a6068 source=0x877ded8 P:37 R:7)" cannot be installed at the same time
.
Not all packages were installed.
Please, contact product technical support.


If I try a Installer from Download Page for 8.1.0 and select upgrade to 8.1.0, I got the following error message:

Reading system installed packages...done.
Download file build-8.1.0-suse9.3-x86_64.hdr.gz: 34%..100% done.
Download file update-8.1.0-suse9.3-x86_64.hdr.gz: 23%..100% done.
Resolve components
ERROR: Impossible do installation while package php4-ctype-4.3.10-14.1.swsoft.i586 is installed in system
Errors just before:
- Trying to find direct hardwired dependencies for package php4-4.3.10-14.32.x86_64
- Check for need upgrade of php4-ctype-4.3.10-14.1.swsoft.i586 with upgrade of php4-4.3.10-14.1.swsoft.i586 wich needs to install php4-4.3.10-14.32.x86_64
- Unresolved dependency: necessary package php4-4.3.10-14.32.x86_64 have older version php4-4.3.10-14.1.swsoft.i586. After upgrade we will have the dependency '/usr/lib/php/sce_install' of package php4-ctype-4.3.10-14.1.swsoft.i586 is unresolved, add to removable list php4-ctype
- Find remove mode solution for package php4-ctype-4.3.10-14.1.swsoft.i586

ERROR: Installation failed


Can anbody please help me with this ...
I really dont want to reinstall the system. Is the Problem caused on 1and1 or just my mistake?

Thanks a lot ...
killer

PS: Sorry for my bad english ;)
 
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