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Urgent! not getting emails

Discussion in 'Plesk for Linux - 8.x and Older' started by modom, Jan 25, 2005.

  1. modom

    modom Guest


    I installed clamav from Art's and all went well. Then, when I installed qmail-scanner I get this message and I can send emails now but cannot receive any and there is no mail in the webmail when testing.

    [root@godslove etc]# yum install qmail-scanner
    Gathering header information file(s) from server(s)
    Server: CentOS-3 - Addons
    Server: Atomic Rocket Turtle
    Server: CentOS-3 - Base
    Server: CentOS-3 - Extras
    Server: Atomic Rocket Turtle
    Server: CentOS-3 - Updates
    Finding updated packages
    Downloading needed headers
    Resolving dependencies
    ..Dependencies resolved
    I will do the following:
    [install: qmail-scanner 1:1.24-1.rhel3.art.noarch]
    I will install/upgrade these to satisfy the dependencies:
    [deps: perl 3:5.8.5-9.rhel3.art.i386]
    [deps: maildrop 1.6.0-1.rhel3.art.i386]
    [deps: perl-suidperl 3:5.8.5-9.1.rhel3.art.i386]
    [deps: daemontools 0.70-1.rhel3.art.i386]
    [deps: tnef 1.2.1-1.rhel3.art.i386]
    Is this ok [y/N]: y
    Downloading Packages
    Getting perl-5.8.5-9.rhel3.art.i386.rpm
    perl-5.8.5-9.rhel3.art.i3 100% |=========================| 13 MB 00:11
    Getting maildrop-1.6.0-1.rhel3.art.i386.rpm
    maildrop-1.6.0-1.rhel3.ar 100% |=========================| 274 kB 00:00
    Getting perl-suidperl-5.8.5-9.1.rhel3.art.i386.rpm
    perl-suidperl-5.8.5-9.1.r 100% |=========================| 101 kB 00:00
    Getting daemontools-0.70-1.rhel3.art.i386.rpm
    daemontools-0.70-1.rhel3. 100% |=========================| 42 kB 00:00
    Getting qmail-scanner-1.24-1.rhel3.art.noarch.rpm
    qmail-scanner-1.24-1.rhel 100% |=========================| 265 kB 00:00
    Getting tnef-1.2.1-1.rhel3.art.i386.rpm
    tnef-1.2.1-1.rhel3.art.i3 100% |=========================| 42 kB 00:00
    Running test transaction:
    Test transaction complete, Success!
    perl 100 % done 1/9
    maildrop 100 % done 2/9
    perl-suidperl 100 % done 3/9
    tnef 100 % done 4/9
    daemontools 100 % done 5/9
    qmail-scanner 100 % done 6/9
    install: cannot stat `qmail-scanner-queue.pl': No such file or directory
    setuidgid: fatal: unable to run /var/qmail/bin/qmail-scanner-queue.pl: file does not exist
    setuidgid: fatal: unable to run /var/qmail/bin/qmail-scanner-queue.pl: file does not exist
    chmod: failed to get attributes of `/var/qmail/bin/qmail-scanner-queue.pl': No such file or directory
    Completing update for perl - 7/9
    Erasing: perl-CGI 8/9
    Erasing: perl-DB_File 9/9
    Installed: qmail-scanner 1:1.24-1.rhel3.art.noarch
    Dep Installed: perl 3:5.8.5-9.rhel3.art.i386 maildrop 1.6.0-1.rhel3.art.i386 perl-suidperl 3:5.8.5-9.1.rhel3.art.i386 daemontools 0.70-1.rhel3.art.i386 tnef 1.2.1-1.rhel3.art.i386
    Transaction(s) Complete

    I am on centOS 3.4 and plesk 7.5.1 reloaded.
  2. CBiLL

    CBiLL Guest

    Did you run this after installing the qmail scanner?


  3. modom

    modom Guest

    No but I will now.
  4. modom

    modom Guest

    [root@godslove root]# /usr/bin/qmail-scanner-reconfigure
    Configuring qmail-scanner: install: cannot stat `qmail-scanner-queue.pl': No such file or directory
    setuidgid: fatal: unable to run /var/qmail/bin/qmail-scanner-queue.pl: file does not exist
    setuidgid: fatal: unable to run /var/qmail/bin/qmail-scanner-queue.pl: file does not exist
    chmod: failed to get attributes of `/var/qmail/bin/qmail-scanner-queue.pl': No such file or directory

    How do I remove the qmail scanner so the mail will work again?
  5. modom

    modom Guest

    I found it...

    yum remove qmail-scanner

    It is working now. This is a first with yum.
  6. CBiLL

    CBiLL Guest

    Did you get the qmail scanner from Art?

    And how did you install it? if you use Yum it's

    yum remove qmail-scanner

    or you install it as a package then it's

    rpm -e (qmail-scanner package name)

    I would use Art's qmail scanner using the yum install if you gotten your qmail scanner from a different source since Art's works in conjuction with Plesk's qmail ..

  7. modom

    modom Guest


    I got both the clamav and the qmail-scanner from Art's.

    When I uninstalled qmail-scanner the mail started working again.
  8. netdias

    netdias Guest


    Is the rhel3 distribution compatible with centos OS ?
  9. k.satirli

    k.satirli Guest

    I've got a similar problem..

    I installed qmail-scanner / SA / clamav / clamav-devel

    and ran the reconfigure script but all its doing is:

    Configuring qmail-scanner:

    That's all. Nothing happening except server load going up.

    I thought the reconfigure script was automatically doing everything? whereever I looked, I couldnt find anything about how to handle this situation.

    anyone got pointers? as in ... right now?


    I did as suggested in http://www.grafxsoftware.com/util/PLESK-HOWTO.txt

    I also had a look at /var/spool/qmailscan/qmail-queue.log

    and it seems that clamav is running and doing its job, but in the other SSH window, it's still saying

    Configuring qmail-scanner:

    and nothing's happening...