Resolved User can not change password in roundcube

[boosterfan]

Hey guys,

does anyone have installation instructions what to do, so that the users can change the password in roundcube?

Thanks a lot so far.


Greets

Tobias

 

[UFHH01]

Hi boosterfan,

what issues/errors/problems do you experience and most important, what does the corresponding log - file logs, when you try to change the password in roundcube?

=> Plesk for Linux services logs and configuration files ( KB - article: 213403509 )​

In addition, pls. include at least the output of

plesk version

( logged in as user "root" over SSH ), in your threads, because it helps people willing to help you to reproduce ( possible ) bugs, errors, issues and problems on the very same environment and helps as well to suggest solutions / work-arounds, based on your environment.

 

[boosterfan]

We do not get any issues, the users just do not have any option to change the password, when they are logged in ??

We use latest plesk onyx 17.5 and roundcube, installed / updated with plesk updater/installer.

 

[WebHostingAce]

anything in /var/log/plesk-roundcube/errors?

I suspect the Roundcube Password Plugin for this issue

 

[UFHH01]

Hi boosterfan,

the users just do not have any option to change the password, when they are logged in ??

You mean, you don't have the options at "Settings > Password"

IF you MISS these options, pls. check, that the configuration file looks like this example:

=> /usr/share/psa-roundcube/config/defaults.inc.php

...

// ----------------------------------
// PLUGINS
// ----------------------------------

// List of active plugins (in plugins/ directory)
$config['plugins'] = array('password', 'markasjunk2', 'sieverules');

...

We use latest plesk onyx 17.5 and roundcube, installed / updated with plesk updater/installer.

On WHICH operating system, pls. ?