• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.

User does not exist

C

celticsoul

Guest
HI, I've done some edit to /etc/httpd/conf/httpd.include and /etc/httpd/conf/httpd.conf then I restarted httpd but SOME of my domains got the default apache's page intead of their home page. found out that's it's because of the corruption if the httpd.include file, I've tried to use:
/usr/local/psa/admin/sbin/websrvmng -a -v
to rebuild the file but I got:
websrvmng: User trananhtu does not exist, virtual host trananhtu.info skipped
websrvmng: User trananhtu does not exist, virtual host trananhtu.info skipped
websrvmng: User traitim does not exist, virtual host haitraitimhong.com skippedwebsrvmng: User traitim does not exist, virtual host haitraitimhong.com skippedwebsrvmng: User chuyenle does not exist, virtual host lehongphong-nd.org skippedwebsrvmng: User chuyenle does not e...
,,,,

I'm not able to disable or delete the domains in plesk control panel neither.
Please help.
Thank you.
 
Most likely you deleted the FTP users from the system. The solution is to add them manually using useradd.
 
I have tried to add them using useradd but websrvmng did not rebuild the httpd file for that domain correctly ( or it did not rebuild at all, I doon't know).

How to make websrvmng rebuild the file automaticlly?

Thanks.
 
For some reasons, users have been disappeared,

---------------------------------------------------------
[root@cyberlot root]# ls -la
/home/httpd/vhosts/freehosting4vn.net/
total 76
drwxr-xr-x 19 root root 4096 Apr 10 03:23 .
drwxr-xr-x 61 root root 4096 Apr 14 12:54 ..
drwxr-x--- 5 10055 psaserv 4096 Apr 10 03:23
anon_ftp
drwxr-xr-x 2 root root 4096 Apr 10 03:23 bin
drwxr-x--- 2 10055 psaserv 4096 Apr 10 03:23
cgi-bin
drwxr-x--- 2 root psaserv 4096 Apr 14 13:45
conf
drwxr-xr-x 2 root psaserv 4096 Apr 10 03:23
error_docs
drwxr-xr-x 2 root root 4096 Apr 10 03:23 etc
drwxr-x--- 3 10055 psaserv 4096 Apr 10 03:23
httpdocs
drwxr-x--- 3 10055 psaserv 4096 Apr 10 03:23
httpsdocs
drwxr-xr-x 2 root root 4096 Apr 10 03:23 lib
drwxr-x--- 2 root psaserv 4096 Apr 10 03:23 pd
drwx------ 2 10055 root 4096 Apr 10 03:23
private
.....
[root@cyberlot root]# grep 10055 /etc/passwd
[root@cyberlot root]#
---------------------------------------------------------


Please help.

Thanks.
 
You must add the users manually, this is the only solution. You can also edit the /etc/passwd file, with the right UID you can see on the Plesk directories.
 
Back
Top