Issue Username error changing hosting type from "forwarding" to "website hosting"

[fabrizzia.valdez]

Server operating system version

Ubuntu 18.04.5 LTS

Plesk version and microupdate number

Plesk Obsidian

Hello,

Which username and password credentials should be used when changing the hosting type from "forwarding" to "website hosting"? I used the Plesk login credentials but found the error "the username must be longer than 32 characters... ...."

https://imgur.com/KzsByUR

Is it supposed to create new credentials? Does this influence the Plesk login credentials?

Thanks

 

[Peter Debik]

32 characters or less
only lowercase
alphanumeric (meaning a-z, 0-9, but no special characters beyond)
start with lowercase a-z

Then you can add dash or underscore, but not %, =?, $ or something. The username is directly used as the Linux username, so all the limits valid for Linux usernames apply.

 

[fabrizzia.valdez]

Thanks for your reply.

I mean, these should be completely new credentials, for a new user?

 

[Kaspar]

I mean, these should be completely new credentials, for a new user?

The username should be unique. Does that answer your question?