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Issue Username error changing hosting type from "forwarding" to "website hosting"

fabrizzia.valdez

New Pleskian
Server operating system version
Ubuntu 18.04.5 LTS
Plesk version and microupdate number
Plesk Obsidian
Hello,

Which username and password credentials should be used when changing the hosting type from "forwarding" to "website hosting"? I used the Plesk login credentials but found the error "the username must be longer than 32 characters... ...."


Is it supposed to create new credentials? Does this influence the Plesk login credentials?

Thanks
 
32 characters or less
only lowercase
alphanumeric (meaning a-z, 0-9, but no special characters beyond)
start with lowercase a-z

Then you can add dash or underscore, but not %, =?, $ or something. The username is directly used as the Linux username, so all the limits valid for Linux usernames apply.
 
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