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Issue Verifying Let's Encrypt when not using root domain or DNS

Brandon Turpin

Basic Pleskian
I have customers point their cname for www to me (because I do not want to deal with the ip addresses changing on everyone as I grow), and they have a domain redirect from the root domain to the www. So when they visit the site it will always go to the www cname.

If you visit the .well-known/acme-challenge url on the www domain it is there, but there is no way to access it on the root domain. I do not have my customers point their dns because most of them have other dns settings they manage elsewhere. We only do the website.

How can I get the Let's Encrypt certificate to verify from the www domain? Since I do not have access to their dns I can not add the DNS authorization.
 
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