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New Pleskian
- Server operating system version
- Ubuntu 22.04 LTS
- Plesk version and microupdate number
- 18.0.67 #3
Hello dear Community,
maybe somone can help me with the following problem:
I run several Plesk-Servers with the latest Plesk Obsidian (18.0.67 Update 3) on Ubuntu Linux (VM based).
Now I tried to upgrade the Ubuntu OS of one of my servers from Ubuntu 22.04-LTS to 24.04-LTS.
I followed the guide here:
support.plesk.com
Section: "Dist-upgrade from Ubuntu 22 (Jammy Jellyfish) to Ubuntu 24 (Noble Numbat) - Manual step by step process"
Unfortunately the upgrade process failed due to problems with package dependencies in step 14 of the instructions
("Install modern kernel, libc6, python3, mariadb packages")
It is some kind of weird because the aptitude tool tries to install i386-packages although the server runs on amd64 basis.
(There are no other i386-packages installed before starting the upgrade..I checked that ("dpkg -l | grep i386"))
Luckily I had a snapshot and could reset the VM to the previous state.
And so I tried several options:
I disabled the i386 architecture from dpkg tool like suggested here:
superuser.com
But this did not solve the problem...
One run of the aptitude command (I set libc6 architecture explicitly to "amd64") is attached as file...
Excerpt here (due to character limitations):
In the end there seems to be a clash of the two libc6 libraries, one amd64 based and the other i386 based...
How can I handle this?
Any help/clue is appreciated!
Thank you very much
maybe somone can help me with the following problem:
I run several Plesk-Servers with the latest Plesk Obsidian (18.0.67 Update 3) on Ubuntu Linux (VM based).
Now I tried to upgrade the Ubuntu OS of one of my servers from Ubuntu 22.04-LTS to 24.04-LTS.
I followed the guide here:
How to perform dist-upgrade procedure on Linux server with Plesk?
Applicable to: Plesk for Linux How to perform a dist-upgrade? Warning: The dist-upgrade procedure is complex, hence you may want to consider migrating instead as explained in Plesk Migration and...
Unfortunately the upgrade process failed due to problems with package dependencies in step 14 of the instructions
("Install modern kernel, libc6, python3, mariadb packages")
It is some kind of weird because the aptitude tool tries to install i386-packages although the server runs on amd64 basis.
(There are no other i386-packages installed before starting the upgrade..I checked that ("dpkg -l | grep i386"))
Luckily I had a snapshot and could reset the VM to the previous state.
And so I tried several options:
I disabled the i386 architecture from dpkg tool like suggested here:
How do I remove all i386 architecture packages from my Debian installation?
I added foreign architecture i386 to my Debian amd64 installation. How do I remove it? When I try this command: dpkg --remove-architecture i386, I am told to first remove all i386 packages.
superuser.com
One run of the aptitude command (I set libc6 architecture explicitly to "amd64") is attached as file...
Excerpt here (due to character limitations):
Bash:
root@webstar07[/etc/apt] >> aptitude install base-files linux-generic libc6:amd64 python3 mariadb-server
The following NEW packages will be installed:
gcc-14-base{a} linux-image-6.8.0-53-generic{a} linux-modules-6.8.0-53-generic{a} linux-modules-extra-6.8.0-53-generic{a}
mariadb-plugin-provider-bzip2{a} mariadb-plugin-provider-lz4{a} mariadb-plugin-provider-lzma{a} mariadb-plugin-provider-lzo{a}
mariadb-plugin-provider-snappy{a} pv{a} python3-cssselect{a} ubuntu-kernel-accessories{a}
The following packages will be REMOVED:
libmariadb3{u} libnsl-dev{u} libtirpc-dev{u} mariadb-client-10.6{u} mariadb-client-core-10.6{u} mariadb-server-10.6{a} mariadb-server-core-10.6{u}
python3-distutils{a}
The following packages will be upgraded:
base-files libc-bin libc-dev-bin libc-devtools libc6 libc6-dev libnewt0.52 libsnappy1v5 libstdc++6 libtalloc2 libtdb1 linux-generic{b}
linux-image-generic locales locales-all mariadb-common mariadb-server{b} python3{b} python3-cffi-backend python3-libapparmor python3-lxml
python3-netifaces python3-newt python3-pam python3-systemd python3-tdb python3-yaml python3-zope.interface
The following packages are RECOMMENDED but will NOT be installed:
thermald
28 packages upgraded, 12 newly installed, 8 to remove and 1209 not upgraded.
Need to get 195 MB of archives. After unpacking 76,3 MB will be used.
The following packages have unmet dependencies:
libglib2.0-dev-bin : Depends: python3-distutils but it is not going to be installed
python3-gi : Depends: python3 (< 3.11) but 3.12.3-0ubuntu2 is to be installed
python3-samba : Depends: python3 (< 3.11) but 3.12.3-0ubuntu2 is to be installed
mariadb-server : Depends: mariadb-client (>= 1:10.11.8-0ubuntu0.24.04.1) but it is not going to be installed
Depends: mariadb-server-core (>= 1:10.11.8-0ubuntu0.24.04.1) but it is not going to be installed
Depends: libssl3t64 (>= 3.0.0) but it is not going to be installed
python3-lib2to3 : Depends: python3:any (< 3.12) which is a virtual package, provided by:
- python3 (3.10.6-1~22.04.1), but 3.12.3-0ubuntu2 is to be installed
- python3:i386 (3.12.3-0ubuntu2), but it is not going to be installed
- python3 (3.12.3-0ubuntu2), but 3.12.3-0ubuntu2 is to be installed
- python3:i386 (3.12.3-0ubuntu1), but it is not going to be installed
- python3 (3.12.3-0ubuntu1), but 3.12.3-0ubuntu2 is to be installed
samba : Depends: python3 (< 3.11) but 3.12.3-0ubuntu2 is to be installed
python3 : PreDepends: python3-minimal (= 3.12.3-0ubuntu2) but 3.10.6-1~22.04.1 is installed and it is kept back
Depends: python3.12 (>= 3.12.3-0~) but it is not installable
Depends: libpython3-stdlib (= 3.12.3-0ubuntu2) but 3.10.6-1~22.04.1 is installed and it is kept back
linux-generic : Depends: linux-headers-generic (= 6.8.0-53.55+1) but 5.15.0.133.132 is installed and it is kept back
python3-gdbm : Depends: python3 (< 3.12) but 3.12.3-0ubuntu2 is to be installed
python3-talloc : Depends: libtalloc2 (= 2.3.3-2build1) but 2.4.2-1build2 is to be installed
Depends: python3 (< 3.11) but 3.12.3-0ubuntu2 is to be installed
libnih1 : Depends: libc6 (< 2.36) but 2.39-0ubuntu8.4 is to be installed
python3-apt : Depends: python3 (< 3.11) but 3.12.3-0ubuntu2 is to be installed
python3-gpg : Depends: python3 (< 3.11) but 3.12.3-0ubuntu2 is to be installed
python3-ldb : Depends: python3 (< 3.11) but 3.12.3-0ubuntu2 is to be installed
libapache2-mod-python : Depends: python3 (< 3.11) but 3.12.3-0ubuntu2 is to be installed
python3-dbus : Depends: python3 (< 3.11) but 3.12.3-0ubuntu2 is to be installed
open: 700; closed: 2400; defer: 144; conflict: 154
The following actions will resolve these dependencies:
Remove the following packages:
1) libdw1 [0.186-1build1 (now)]
2) ...
Install the following packages:
8) gcc-14-base:i386 [14.2.0-4ubuntu2~24.04 (noble-security, noble-updates)]
9) libc6:i386 [2.39-0ubuntu8.4 (noble-security, noble-updates)]
10) ....
Keep the following packages at their current version:
25) libmariadb3 [1:10.6.18-0ubuntu0.22.04.1 (now)]
26) ...
Upgrade the following packages:
40) libgcc-s1 [12.3.0-1ubuntu1~22.04 (now) -> 14.2.0-4ubuntu2~24.04 (noble-security, noble-updates)]
41) ...
Accept this solution? [Y/n/q/?] y
The following packages have been kept back:
python3
The following NEW packages will be installed:
gcc-14-base{a} gcc-14-base:i386{a} libc6:i386{a} libdw1t64{a} libelf1t64{a} libgcc-s1:i386{a} libgirepository-2.0-0{a} libglib2.0-0t64{a}
libidn2-0:i386{a} libpkgconf3:i386{a} libssl3t64{a} libunistring5{a} libunistring5:i386{a} linux-image-6.8.0-53-generic{a}
linux-modules-6.8.0-53-generic{a} linux-modules-extra-6.8.0-53-generic{a} mariadb-client{a} mariadb-client-core{a} mariadb-plugin-provider-bzip2{a}
mariadb-plugin-provider-lz4{a} mariadb-plugin-provider-lzma{a} mariadb-plugin-provider-lzo{a} mariadb-plugin-provider-snappy{a}
mariadb-server-core{a} pkgconf{a} pkgconf-bin:i386{a} pv{a}
The following packages will be REMOVED:
amd64-microcode{u} firmware-sof-signed{u} libdw1{a} libelf1{a} libglib2.0-0{a} libnih1{a} libnsl-dev{u} libssl3{a} libtirpc-dev{u}
linux-firmware{u} linux-generic{a} linux-image-generic{u} mariadb-client-10.6{u} mariadb-client-core-10.6{u} mariadb-server-10.6{a}
mariadb-server-core-10.6{u} python3-distutils{a} ureadahead{a}
The following packages will be upgraded:
base-files libc-bin libc-dev-bin libc-devtools libc6 libc6-dev libgcc-s1 libglib2.0-bin libglib2.0-dev libglib2.0-dev-bin libidn2-0 libsnappy1v5
libssl-dev libstdc++6 liburing2 libzstd-dev libzstd1 locales locales-all mariadb-common mariadb-server pkg-config
22 packages upgraded, 27 newly installed, 18 to remove and 1211 not upgraded.
Need to get 218 MB of archives. After unpacking 906 MB will be freed.
Do you want to continue? [Y/n/?] y
Get: 1 ...
...
Preparing to unpack .../libc6-dev_2.39-0ubuntu8.4_amd64.deb ...
Unpacking libc6-dev:amd64 (2.39-0ubuntu8.4) over (2.35-0ubuntu3.9) ...
Replacing files in old package libc6:amd64 (2.35-0ubuntu3.9) ...
Preparing to unpack .../libc6_2.39-0ubuntu8.4_amd64.deb ...
Checking for services that may need to be restarted...
Checking init scripts...
Checking for services that may need to be restarted...
Checking init scripts...
Nothing to restart.
dpkg-divert: error: cannot divert directories
Use --help for help about diverting files.
dpkg: error processing archive /var/cache/apt/archives/libc6_2.39-0ubuntu8.4_amd64.deb (--unpack):
new libc6:amd64 package pre-installation script subprocess returned error exit status 2
Selecting previously unselected package libc6:i386.
Preparing to unpack .../libc6_2.39-0ubuntu8.4_i386.deb ...
De-configuring libc6:amd64 (2.35-0ubuntu3.9), to allow configuration of libc6:i386 (<none>) ...
...
dpkg: error processing package libc6-dev:amd64 (--configure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of libc-dev-bin:
libc-dev-bin depends on libc6 (>> 2.39); however:
Version of libc6:amd64 on system is 2.35-0ubuntu3.9.
libc-dev-bin depends on libc6 (<< 2.40); however:
Package libc6:amd64 is not configured yet.
...
dpkg: error processing package libc-dev-bin (--configure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of libc-devtools:
libc-devtools depends on libc6 (>= 2.38); however:
Version of libc6:amd64 on system is 2.35-0ubuntu3.9.
dpkg: error processing package libc-devtools (--configure):
dependency problems - leaving unconfigured
...
dpkg: error processing package libc-bin (--configure):
dependency problems - leaving triggers unprocessed
Errors were encountered while processing:
locales
libc6:amd64
libc6:i386
libc6-dev:amd64
libc-dev-bin
libc-devtools
man-db
libc-bin
Current status: 6 (+6) broken, 1234 (-6) upgradable.In the end there seems to be a clash of the two libc6 libraries, one amd64 based and the other i386 based...
How can I handle this?
Any help/clue is appreciated!
Thank you very much
