we have switch to plesk but no support

[Hadi]

Hello
We have switched from websitepanel to plesk to use a commercial service and get support from plesk team;
But unfortunately after a few weeks when want open a ticket ; ticketing system says for your license you should get support from your Data-center and they are experienced to give you support;
Datacenter says we have no support on control panel issue and you should contact with them directly;
Currently we have valid license with no support on problems on control panel
Thank you

 

[IgorG]

This problem was already discussed in this thread - https://talk.plesk.com/threads/bring-back-per-incident-paid-support.337107/
I hope you will find appropriate solution there.