Issue Web service on plesk is down.

[kanai]

Server operating system version

Ubuntu 22.04

Plesk version and microupdate number

Plesk Obsidian v18.0.58_build1800240123.15

Hello!

We operate a web service on plsk on aws lightsail instance.

It has been operating for more than a year, but this year, the service becomes heavy, and especially from around 2/10,

the service goes down around 11:15 and 17:15 every day, and the lightsail instance is rebooting by me.

I'm at a loss as to how to investigate the cause.

I'd like to have your teaching.


Thank you!!!

 

[Peter Debik]

The first thing you could do is to investigate the web server log files access_ssl_log and error_log and also the host's syslog file (e.g. /var/log/syslog) what happens at the time when the load increase to the point where your server panics and reboots.