Webalizer

[redeagle667]

Hello,

i have a problem with the webalizer feature.
on some of my domains it works fine, on some it doesnt work.
doesnt work means, that when i click at the button in the plesk menu a popup window appears (like the working domains) but it tells me that it cannot find the website

i compared the settings with the working domains and it shoul be equal.

i also tried to switch to awstat, but the problem stays the same.
the page could not be found.

can anyone help me?

 

[Monica@]

Hi.

Check whether the domain resolves to the server IP.

 

[redeagle667]

all domains have the same ip.
under "domains - domain.tld - setup" the ip-adress is the one wich i get by a ping on
www.domain.tld or domain.tld. and this is the server ip

edit:
the popup window is like:
https://domain.tld/plesk-stat/webstat (website not found)
when i change it to http://domain.tld the normal website is shown, so the ip adresses should be correct...

 

[Monica@]

execute:
host domain.tld
from another server than one where Plesk is installed.
Also you can try to update the configuration file and recalculate the statistics for the domain:
/usr/local/psa/admin/sbin/websrvmng --reconfigure-vhost --vhost-name=domain.tld
/usr/local/psa/admin/sbin/statistics --calculate-one --domain-name=domain.tld