Websites and Domain tab doesn't load

[David George]

I have my linux Plesk 11.0.9 server that is getting a white page when I click to open any of my domains in the Plesk Control Panel. However, when I turned on display_error and I get this error message in Plesk:


PHP Warning: include_once(DomainService/Facade/DualIp.php) [function.include-once]: failed to open stream: No such file or directory
Line: 64
File: /usr/local/psa/admin/plib/Loader.php
Stack Trace:
#0 Smb_Exception_Syntax::handleError(2, include_once(DomainService/Facade/DualIp.php) [function.include-once]: failed to open stream: No such file or directory, /usr/local/psa/admin/plib/Loader.php, 64, Array ([class] => DomainService_Facade_DualIp,[file] => DomainService/Facade/DualIp.php)) called at [/usr/local/psa/admin/plib/Loader.php:64]
#1 Loader::loadClass() called at [/usr/local/psa/admin/plib/Loader.php:64]
#2 Loader::loadClass(DomainService_Facade_DualIp) called at [/usr/local/psa/admin/plib/Loader.php:26]
#3 Loader::autoload(DomainService_Facade_DualIp)
#4 spl_autoload_call(DomainService_Facade_DualIp) called at [/usr/local/psa/admin/panel/application/controllers/SubscriptionController.php:1147]
#5 SubscriptionController->_getHostingInfo(BsDomain Object ([] => ,[] => ,[] => ,[] => ,[reconfigure] => Array ([mail] => ,[dns] => ,[www] => ),[props] => Array (),[] => ,[] => ,[dom_logrot] => ,[] => ,[] => Array (),[] => Array (),[dz] => ,[] => ,[] => Webspace Object ([] => ,[] => 11,[] => BsDomain Object ( *RECURSION*,[] => ,[] => ),[attr] => Array ([id] => 11,[name] => itsmywebsite.com,[displayName] => itsmywebsite.com,[cr_date] => 2013-11-06,[status] => 0,[webspace_status] => 0,[dns_zone_id] => 12,[htype] => vrt_hst,[cl_id] => 1,[vendor_id] => 1,[webspace_id] => 0,[parentDomainId] => 0,[permissions_id] => 18,[limits_id] => 12,[params_id] => 0,[cert_rep_id] => 0,[real_size] => 75374592,[guid] => 2996a3e0-da4d-46ca-8013-fb29d2b9029c,[external_id] => ,[overuse] => false),[changableAttr_] => ,[oldAttr_] => Array ([id] => 11,[name] => itsmywebsite.com,[displayName] => itsmywebsite.com,[cr_date] => 2013-11-06,[status] => 0,[webspace_status] => 0,[dns_zone_id] => 12,[htype] => vrt_hst,[cl_id] => 1,[vendor_id] => 1,[webspace_id] => 0,[parentDomainId] => 0,[permissions_id] => 18,[limits_id] => 12,[params_id] => 0,[cert_rep_id] => 0,[real_size] => 75374592,[guid] => 2996a3e0-da4d-46ca-8013-fb29d2b9029c,[external_id] => ,[overuse] => false),[errorAttr] => Array (),[reqAttr] => Array ([0] => id,[1] => name,[2] => cl_id),

=> DomainTable Object ([tables] => Array ([0] => domains),[fields] => Array ([0] => id,[1] => name,[2] => displayName,[3] => cr_date,[4] => status,[5] => webspace_status,[6] => dns_zone_id,[7] => htype,[8] => cl_id,[9] => vendor_id,[10] => webspace_id,[11] => parentDomainId,[12] => permissions_id,[13] => limits_id,[14] => params_id,[15] => cert_rep_id,[16] => real_size,[17] => guid,[18] => external_id,[19] => overuse),[id] => 11,[idAttrIndex] => 0,[where] => ,[order] => ,[result] => Resource id #205,[error_] => ,[errorMsg_] => ,[warnArr_] => Array ()),[needUpdate] => ,[idFieldName] => id,[] => 1,[error_] => ,[errorMsg_] => ,[warnArr_] => Array ())) called at [/usr/local/psa/admin/panel/application/controllers/SubscriptionController.php:185]
#6 SubscriptionController->overviewAction() called at [/usr/local/psa/admin/plib/Zend/Controller/Action.php:513]
#7 Zend_Controller_Action->dispatch(overviewAction) called at [/usr/local/psa/admin/plib/Zend/Controller/Dispatcher/Standard.php:295]
#8 Zend_Controller_Dispatcher_Standard->dispatch(Zend_Controller_Request_Http Object ([] => Array ([0] => _GET,[1] => _POST),[] => /admin/subscription/overview/id/11,[] => /admin,[] => ,[] => /subscription/overview/id/11,[] => Array ([controller] => subscription,[action] => overview,[id] => 11,[module] => default),[] => ,[] => Array (),[] => 1,[] => default,[] => module,[] => subscription,[] => controller,[] => overview,[] => action), Zend_Controller_Response_Http Object ([] => Array (),[] => Array (),[] => Array (),[] => Array (),[] => 200,[] => ,[] => ,[headersSentThrowsException] => 1)) called at [/usr/local/psa/admin/plib/Zend/Controller/Front.php:954]
#9 Zend_Controller_Front->dispatch() called at [/usr/local/psa/admin/panel/application/library/AdminPanel/Application/Web.php:20]
#10 AdminPanel_Application_Web->run() called at [/usr/local/psa/admin/panel/application/public/index.php:15]PHP Warning: include_once(DomainService/Facade/DualIp.php) [function.include-once]: failed to open stream: No such file or directory
Line: 64
File: /usr/local/psa/admin/plib/Loader.php
Stack Trace:
#0 Smb_Exception_Syntax::handleError(2, include_once(DomainService/Facade/DualIp.php) [function.include-once]: failed to open stream: No such file or directory, /usr/local/psa/admin/plib/Loader.php, 64, Array ([class] => DomainService_Facade_DualIp,[file] => DomainService/Facade/DualIp.php)) called at [/usr/local/psa/admin/plib/Loader.php:64]
#1 Loader::loadClass() called at [/usr/local/psa/admin/plib/Loader.php:64]
#2 Loader::loadClass(DomainService_Facade_DualIp) called at [/usr/local/psa/admin/plib/Loader.php:26]
#3 Loader::autoload(DomainService_Facade_DualIp)
#4 spl_autoload_call(DomainService_Facade_DualIp) called at [/usr/local/psa/admin/panel/application/controllers/SubscriptionController.php:1147]
#5 SubscriptionController->_getHostingInfo(BsDomain Object ([] => ,[] => ,[] => ,[] => ,[reconfigure] => Array ([mail] => ,[dns] => ,[www] => ),[props] => Array (),[] => ,[] => ,[dom_logrot] => ,[] => ,[] => Array (),[] => Array (),[dz] => ,[] => ,[] => Webspace Object ([] => ,[] => 11,[] => BsDomain Object ( *RECURSION*,[] => ,[] => ),[attr] => Array ([id] => 11,[name] => itsmywebsite.com,[displayName] => itsmywebsite.com,[cr_date] => 2013-11-06,[status] => 0,[webspace_status] => 0,[dns_zone_id] => 12,[htype] => vrt_hst,[cl_id] => 1,[vendor_id] => 1,[webspace_id] => 0,[parentDomainId] => 0,[permissions_id] => 18,[limits_id] => 12,[params_id] => 0,[cert_rep_id] => 0,[real_size] => 75374592,[guid] => 2996a3e0-da4d-46ca-8013-fb29d2b9029c,[external_id] => ,[overuse] => false),[changableAttr_] => ,[oldAttr_] => Array ([id] => 11,[name] => itsmywebsite.com,[displayName] => itsmywebsite.com,[cr_date] => 2013-11-06,[status] => 0,[webspace_status] => 0,[dns_zone_id] => 12,[htype] => vrt_hst,[cl_id] => 1,[vendor_id] => 1,[webspace_id] => 0,[parentDomainId] => 0,[permissions_id] => 18,[limits_id] => 12,[params_id] => 0,[cert_rep_id] => 0,[real_size] => 75374592,[guid] => 2996a3e0-da4d-46ca-8013-fb29d2b9029c,[external_id] => ,[overuse] => false),[errorAttr] => Array (),[reqAttr] => Array ([0] => id,[1] => name,[2] => cl_id),

=> DomainTable Object ([tables] => Array ([0] => domains),[fields] => Array ([0] => id,[1] => name,[2] => displayName,[3] => cr_date,[4] => status,[5] => webspace_status,[6] => dns_zone_id,[7] => htype,[8] => cl_id,[9] => vendor_id,[10] => webspace_id,[11] => parentDomainId,[12] => permissions_id,[13] => limits_id,[14] => params_id,[15] => cert_rep_id,[16] => real_size,[17] => guid,[18] => external_id,[19] => overuse),[id] => 11,[idAttrIndex] => 0,[where] => ,[order] => ,[result] => Resource id #205,[error_] => ,[errorMsg_] => ,[warnArr_] => Array ()),[needUpdate] => ,[idFieldName] => id,[] => 1,[error_] => ,[errorMsg_] => ,[warnArr_] => Array ())) called at [/usr/local/psa/admin/panel/application/controllers/SubscriptionController.php:185]
#6 SubscriptionController->overviewAction() called at [/usr/local/psa/admin/plib/Zend/Controller/Action.php:513]
#7 Zend_Controller_Action->dispatch(overviewAction) called at [/usr/local/psa/admin/plib/Zend/Controller/Dispatcher/Standard.php:295]
#8 Zend_Controller_Dispatcher_Standard->dispatch(Zend_Controller_Request_Http Object ([] => Array ([0] => _GET,[1] => _POST),[] => /admin/subscription/overview/id/11,[] => /admin,[] => ,[] => /subscription/overview/id/11,[] => Array ([controller] => subscription,[action] => overview,[id] => 11,[module] => default),[] => ,[] => Array (),[] => 1,[] => default,[] => module,[] => subscription,[] => controller,[] => overview,[] => action), Zend_Controller_Response_Http Object ([] => Array (),[] => Array (),[] => Array (),[] => Array (),[] => 200,[] => ,[] => ,[headersSentThrowsException] => 1)) called at [/usr/local/psa/admin/plib/Zend/Controller/Front.php:954]
#9 Zend_Controller_Front->dispatch() called at [/usr/local/psa/admin/panel/application/library/AdminPanel/Application/Web.php:20]
#10 AdminPanel_Application_Web->run() called at [/usr/local/psa/admin/panel/application/public/index.php:15]

Any advice/help is greatly appreciated!

Thanks!

 

[InderS]

Have you performed any task on your server ? and what error are you getting in /usr/local/psa/admin/logs/panel.log file ?