websites are suspended due to overuse of diskspace

[Sadik Khan]

i can't access any control from controlpanel.
they says that i have overused my diskspace
please tell me how to cleanup some space
i am not able to even access my file manager......

 

[IgorG]

Do you have ssh access for root user?

 

[Sadik Khan]

What is that?
&
How to get that?

 

[IgorG]

What is that?
&
How to get that?

https://en.wikipedia.org/wiki/Secure_Shell
If you are not familiar with base Linux administration I'd suggest you hire experienced Linux admin or contact support team.

 

[Sadik Khan]

Sir i m operating with windows 7...
Can't you tell me how to clean disk space!!?
Or anything I can do just to get access to my websites
& how to contact support team?

 

[IgorG]

Can't you tell me how to clean disk space!!?

Use RDP access if it is Windows server. Obviously just delete all remove all unnecessary directories and files.
Plesk Support Team is here https://cscontact.plesk.com/form/32/?Product=Plesk
But I think that your question "what should be removed from my disk?" will be out of support scope.

 

[Sadik Khan]

I dont have any controls on controlpanel...
can't access file manager so i can't delete the directories...
contacting support team required a suupport code...
how & where to get that????

 

[Sadik Khan]

 

[Sadik Khan]

I think my problem is clear now so please suggest me a way out............
none of the tabs are responding........

 

[Sadik Khan]

 

[Sadik Khan]

none of the tabs is responding