Resolved Websites go down every 5 minutes

[Quinten]

Server operating system version

Ubuntu 18.04.5 LTS

Plesk version and microupdate number

18.0.44

Hi i updated to plesk 18.0.44 and now my websites go down every 5 minutes or so.
When i try a repair web gives an error and i get the following

The operation failed with the following error: {"id":1,"cmd":"plesk repair web -n","type":"progress","message":"Checking Plesk version","level":1} {"id":1,"cmd":"plesk repair web -n","type":"success","message":"Checking Plesk version","level":1} {"id":2,"cmd":"plesk repair web -n","type":"progress","message":"Checking for custom configuration templates","level":1} {"id":2,"cmd":"plesk repair web -n","type":"success","message":"Checking for custom configuration templates","level":1} {"id":3,"cmd":"plesk repair web -n","type":"progress","message":"Checking associations between domains and IP addresses","level":1} {"id":3,"cmd":"plesk repair web -n","type":"success","message":"Checking associations between domains and IP addresses","level":1} {"id":4,"cmd":"plesk repair web -n","type":"progress","message":"Checking for corrupted reference between IP collections and IP\naddresses","level":1} {"id":4,"cmd":"plesk repair web -n","type":"success","message":"Checking for corrupted reference between IP collections and IP\naddresses","level":1} {"id":5,"cmd":"plesk repair web -n","type":"progress","message":"Checking for links between APS applications and subscriptions","level":1} {"id":5,"cmd":"plesk repair web -n","type":"success","message":"Checking for links between APS applications and subscriptions","level":1} {"id":6,"cmd":"plesk repair web -n","type":"progress","message":"Checking for nginx ULIMIT value","level":1} {"id":6,"cmd":"plesk repair web -n","type":"success","message":"Checking for nginx ULIMIT value","level":1} {"id":7,"cmd":"plesk repair web -n","type":"progress","message":"Checking for extra configurations in database not owned by any object","level":1} {"id":7,"cmd":"plesk repair web -n","type":"success","message":"Checking for extra configurations in database not owned by any object","level":1} {"id":8,"cmd":"plesk repair web -n","type":"progress","message":"Checking the status of the required Apache modules","level":0} {"id":9,"cmd":"plesk repair web -n","type":"error","message":"There is a disabled required Apache module: php7.2","level":1} {"id":10,"cmd":"plesk repair web -n","type":"progress","message":"Checking the configuration of Apache modules","level":0} {"id":10,"cmd":"plesk repair web -n","type":"success","message":"Checking the configuration of Apache modules","level":0} {"id":11,"cmd":"plesk repair web -n","type":"progress","message":"Checking web server configuration. Please wait...","level":0} {"id":11,"cmd":"plesk repair web -n","type":"success","message":"Checking web server configuration. Please wait...","level":0} {"id":12,"cmd":"plesk repair web -n","type":"progress","message":"Checking the usage of PHP handlers","level":0} {"id":12,"cmd":"plesk repair web -n","type":"success","message":"Checking the usage of PHP handlers","level":0} {"id":13,"cmd":"plesk repair web -n","type":"progress","message":"Checking for obsolete PHP-FPM configuration files","level":0} {"id":13,"cmd":"plesk repair web -n","type":"success","message":"Checking for obsolete PHP-FPM configuration files","level":0}

 

[Maarten]

Can you please try to run this from the command line and post the output?

# plesk repair web

 

[IgorG]

BTW, regarding this error message:

{"id":9,"cmd":"plesk repair web -n","type":"error","message":"There is a disabled required Apache module: php7.2","level":1}

we have the following KB article: https://support.plesk.com/hc/en-us/...e-is-a-disabled-required-Apache-module-php7-4

So, it is not root cause of initial issue. Need more details.

 

[Quinten]

Can you please try to run this from the command line and post the output?

# plesk repair web

Checking the status of the required Apache modules

There is a disabled required Apache module: php7.2 ................ [ERROR]

Alot of file not found: domain.com.conf
and also an error with one of them

File not found: yyy.yyyy.yy.conf ................................ [ERROR]

Then i repaired everything

Then it said

Error messages: 2; Warnings: 0; Errors resolved: 1


exit status 1

 

[Maarten]

Did it solve the problem you're having?

 

[Quinten]

So far everything seems to be stable, i will update the post in a few hrs if it remains this way.

For now thank you so much @maartenv and @IgorG for the help!

 

[Quinten]

It seems to be resolved!
Thank you

 

[Maarten]

It seems to be resolved!
Thank you

Great!

As discussed in the pm, sometimes it's better to run # plesk repair web on the command line, as it guides you to a solution by asking questions on how to solve the problem. The GUI version of the repair tools doesn't offer that kind of interaction. That doesn't make it a bad tool, most of the time, it can solve the issues just fine.