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Webspace System User & rsync permissions issue

Lee_Colarelli

New Pleskian
Hi all, could somebody please help with this?

I have just used rsync to backup a dedicated server to a new cloud server. I put the files in a plesk webspace 'Backup' folder for ease of use (gui). In File Manager for that webspace it shows the folder user and group as root, which is obviously correct as rsync maintains users etc?

Thats fine, I just wanted to be able to back them up along with the rest of the server configuration and content.

However, when I run backup it says "For security reasons, backing up is performed on behalf of subscription's system user. This system user has no read access to:" and "So it was not backed up. All other data was backed up successfully. To fix this issue you may grant access read/write to the file or directory for system user "(username)" or "apache"."

I don't know how to give read/write access to the system user? Through file manager there is no option to change permissions.

Could somebody please help? Thank you!
 
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