websrvmng very slow and apache down

[kaesar]

I have a Plesk v10.1.1 in a Debian5-32 bits, upgrade from Plesk 9.3

The problem is that /opt/psa/admin/bin/websrvmng --restart take more than 60 seconds to finish, and in this time the apache is down. This opration is executed every change in the control panel.

I make a test, separating the stop a start:

/opt/psa/admin/bin/websrvmng --stop (take a 1 minute)
/opt/psa/admin/bin/websrvmng --start (take a few seconds)


I think, that the process /opt/psa/admin/bin/websrvmng --stop is very slow.

Can you help me?

Thanks, I'm sorry my poor English

 

[IgorG]

How much domains you have on this server?

 

[kaesar]

In this plesk, I have 32 domains.

 

[IgorG]

Do you have any related errors in /usr/local/psa/admin/logs/panel.log, /var/log/messages and /var/log/sw-cp-server/error_log log files?

 

[kaesar]

At the time of the action no errors in this logs files.

But I see any in panel.log:

2011-01-26T18:38:39+01:00 ERR (3): Unknown action: dl_user_update.
2011-01-27T10:09:33+01:00 CRIT (2): Zend_Db_Statement_Exception: SQLSTATE[HY093]: Invalid parameter number: no parameters were bound
file: /opt/psa/admin/plib/Zend/Db/Statement/Pdo.php
line: 238
code: 0
2011-01-27T10:51:04+01:00 CRIT (2): Zend_Db_Statement_Exception: SQLSTATE[HY093]: Invalid parameter number: no parameters were bound
file: /opt/psa/admin/plib/Zend/Db/Statement/Pdo.php
line: 238
code: 0

 

[Christian_S]

We have the same problem. Started after upgrading from 10.0.1 to 10.1.1

Version Parallels Plesk Panel: v10.1.1_build1010110120.18 os_Ubuntu 10.04
OS: Linux 2.6.32-24-server
Number of Domains: 72

/etc/init.d/apache2 -reload / -start / -stop
takes no time.

/opt/psa/admin/bin/websrvmng --restart
takes more than a minut and all websites are offline.

So e.g. adding a site using the API takes all the domains offline for some time.

We can't see any related errors in /usr/local/psa/admin/logs/panel.log, /var/log/messages or /var/log/sw-cp-server/error_log log

 

[PatrickOtz]

Problem too ! Important

Hello,

we have that Problem too

Host:
Linux web 2.6.27.56-0.1-default #1 SMP 2010-12-01 16:57:58 +0100 x86_64 x86_64 x86_64 GNU/Linux

Hardware:
Intel Core i7 920 8x 2.67Ghz
12888DDR3 RAM
1500GB S-ATA II


Plesk:
Parallels Panel-Version psa v10.1.1_build1010110120.18 os_SuSE 11.1

The
/usr/local/psa/admin/sbin/websrvmng --restart

take a very long time. The Websites are for 2-6Minutes down!

We cant see any errors. All errors was fixxed at the last 2 days

Please help us, its very important!

We have 86Websites at the Plesk!

 

[IgorG]

I have forwarded it to developers for investigation.
I will update thread with results as soon as I receive any useful information.

 

[Christian_S]

Version Parallels Plesk Panel: v10.1.1_build1010110120.18 os_Ubuntu 10.04
OS: Linux 2.6.32-24-server
Number of Domains: 72

When we do a miigrate to the server (from another 10.1.1 server) it hangs/fails.
We see this in /var/log/sw-cp-server/error_log log
2011-01-28T12:01:54+01:00 ERR (3): Apache config (12962125140.41210200) generation failed: Can not restart web server:
Can not restart web server:
usermod: no changes

Proberly caused by the error in /usr/local/psa/admin/sbin/websrvmng

 

[Shibumi]

Hi,

just for info, the same problem happens on one of our servers with new plesk version.
Plesk build: v10.1.1_build1010110120.18
OS: centos 5.5 (64bit)
Hardware: Dual Xeon(R)CPU E5620
Ram: 32gb
Number of domains: 203

With best regards

 

[nevakee]

We have the same problem. Started after upgrading from 10.0.1 to 10.1.1.

Plesk:
psa v10.1.1_build1010110120.18 os_Debian 5.0
Domains: 165

Host:
Linux xxxxx 2.6.26-2-openvz-amd64 #1 SMP Thu Nov 25 05:14:47 UTC 2010 x86_64

Hardware:
Intel Core i7 920 8x 2.67Ghz
8 GB DDR3 RAM
2x 750GB S-ATA II

 

[PatrickOtz]

downgraded

Hello,

i have downgradet the websrvmng and the httpmng and now the webspace are perfect. No timeouts !

Please make a fix for the new version

 

[IgorG]

Yes, it can be used as possible workaround - downgrade websrvmng utility to previous version. But it will be fixed for latest version too.

 

[kaesar]

Where can I download the programs websrvmng and httpmng?

 

[IgorG]

Try it - http://forum.parallels.com/showpost.php?p=437138&postcount=36

 

[IgorG]

http://kb.odin.com/en/9659

 

[littlefrog]

Also read my posts regarding many of the same problems
http://forum.parallels.com/showthread.php?t=107319

I am going to test this change described in IgorG last post and see what happens.

 

[brainforge]

Seems to fix the problem on Centos.

 

[thebizbuilder]

I have Red Hat 4.1.2-48 (Linux version 2.6.27.58) Which websrvmng file should I use as there isn't one for redhat4 ???
Thank you in advance for your replies.

p.s. thank you ELAMRIR however this did not work for me, everything seemed to be in order for me regarding ioncube and zend.

 

[lhwparis]

http://kb.odin.com/en/9659

this bug is fixed with micro update9