Resolved were not created due to the errors in configuration templates: httpd: bad user name...

[yabado]

Keep getting this error box in my panel home dashboard...

New configuration files for the Apache web server were not created due to the errors in configuration templates: httpd: bad user name example . Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files.

*example not actual username

I have followed all the kb articles. No errors on http -t or during reconfigure-all.

The error alert persists on the main Plesk panel dash however.

What do I need to do to fix this for good?

 

[MarkM]

Try this;

Cannot reconfigure domain: "httpd: bad user name"

 

[yabado]

Try this;

Cannot reconfigure domain: "httpd: bad user name"

On this..

# grep user1 /etc/passwd

I do get a result

BUT,

when I search for user in sys_users it does not exist ?

 

[MarkM]

Sounds like some half removed mess. You can just add a user via the CLI;

# useradd sample

Sample being the username.

 

[yabado]

That still does not add the user to the plesk db?

 

[yabado]

Here is what I have:

# grep sample /etc/passwd
sample:x:10047:503::/var/www/vhosts/sample.com:/bin/false

MariaDB [psa]> select * from sys_users where login='sample';
Empty set (0.00 sec)

Now after running adduser, I have 2 instances of the same user :-/

 

[MarkM]

Negative, but you can reconfigure Apache successfully, and if it's not in the Plesk DB it's not a user that's needed anyways...

 

[MarkM]

Here is what I have:

# grep sample /etc/passwd
sample:x:10047:503::/var/www/vhosts/sample.com:/bin/false

MariaDB [psa]> select * from sys_users where login='sample';
Empty set (0.00 sec)

Now after running adduser, I have 2 instances of the same user :-/

2 instances where?

 

[yabado]

I removed the "second" instance from /etc/passwd manually

Then why is Plesk showing the "bad name" error on my plesk panel dash?

Image 2018-02-27 at 8.18.39 AM.png

 

[MarkM]

Clear the error;

# mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa
mysql > delete from Configurations where status="error";

Try rebuilding again;

# plesk repair web

See if the error comes back and/or the rebuild completes.

 

[yabado]

Clear the error;

# mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa
mysql > delete from Configurations where status="error";

Try rebuilding again;

# plesk repair web

See if the error comes back and/or the rebuild completes.

Thanks brother. That fixed it up.

Seems that errant user was attached to a bunch of webmail configs, across several domains? weird.

 

[MarkM]

Glad you got it fixed!