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what-a-mess
New Pleskian
Today I made a second attempt to find a new hosting provider.
My previous attempt, which was several months ago, was abandoned because I got lost in the Plesk mush. I simply gave up.
My second attempt was today and to my great disappointment this hosting provider also uses Plesk. Thought I was going to bite through it this time.
Three hours into my endeavor I am still no further than trying to log in to Plesk.
Plenty of friction points to get to this still:
no instructions are provided what the login credentials are for Plesk,
not even a word to say they are not the same as the login credentials for the hosting provider
first contact with support results in telling me where I can login to Plesk and an offer to resend the welcome message
2nd contact: Plesk has its own username and password and the revelation what my username is, plus "you can reset the password from Plesk"
Ok, cannot log to Plesk so how can I reset from Plesk??
Support gives up an sends the Plesk password.
More to follow....
My previous attempt, which was several months ago, was abandoned because I got lost in the Plesk mush. I simply gave up.
My second attempt was today and to my great disappointment this hosting provider also uses Plesk. Thought I was going to bite through it this time.
Three hours into my endeavor I am still no further than trying to log in to Plesk.
Plenty of friction points to get to this still:
no instructions are provided what the login credentials are for Plesk,
not even a word to say they are not the same as the login credentials for the hosting provider
first contact with support results in telling me where I can login to Plesk and an offer to resend the welcome message
2nd contact: Plesk has its own username and password and the revelation what my username is, plus "you can reset the password from Plesk"
Ok, cannot log to Plesk so how can I reset from Plesk??
Support gives up an sends the Plesk password.
More to follow....
