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where i can found log for roundcube issues?

hardbrasil

Regular Pleskian
Hello fellas,

recently i have a customer that is claiming that he email catalog inside of roundcub just disappear.


is there any log to register such kind of action performed inside of roundcube?

Possible my customer maybe delete the the catalog, how can prove that its not my fault?

this happen only with him! there is more than 100 domains in there
 
Last edited:
Hi hardbrasil,

you have the choice to change the log - settings at: /usr/share/psa-roundcube/config/defaults.inc.php

Start of the roundcube - log - settings:
Code:
// ----------------------------------
// LOGGING/DEBUGGING
// ----------------------------------
...
Sorry to inform you, but the standart - setting "Log SQL queries to <log_dir>/sql or to syslog" = "$config['sql_debug'] = false;" is set to "false", so that previous SQL - commands for example didn't get logged at all, so you can't investigate possible previous misconfigurations from a mail-box - user, if this isn't set to "true".
 
Hi UF,

so, this line ("$config['sql_debug']) when true will record roundcube issues?
this will record a lot of more information not only from RC don't you?

i am afraid to create giants log files enabeling this.

but you can ensure that there is no other way, right?

i am not expert,
thank you so much
 
Hi hardbrasil,

i am afraid to create giants log files enabeling this.
Depending to your webmail - usage on your server, the log - file may indeed increase, but constant log - rotations can prevent "giants" logs.

but you can ensure that there is no other way, right?
Well, I don't know any other way to investigate your issue. If you ever find another way, please reply to your thread, so that other forum-users are able to try out your suggestion(s).
 
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