Hi, thought I would voice my experience with Customer & Business Manager.
I bought a Virtual Server from Fasthosts last night which was Linux Centos 5.5 with plesk 9 pre installed.
Naturally I went ahead with upgrading to lastest version of Plesk 10 without any major hicups.
I got CBM working after having to change the plesk admin password, and was massively impressed with the idea... oh, there it is, the *idea* was nice, but the reality ended with a nightmare waste of time.
I spent ages configuring the plans and making an online store and was really happy, until I tested it!
I put through a couple of test orders on the store with my own legitimate details and was immediately disappointed that having ticked a box to do so in Notifications tab for the Bronze plan, I didn't receive any email to tell me an invoice had been generated; I only received the customer's email sent to the email address I entered as a customer. I have set my admin email address in the administrators area on CBM and set the correct group (root?) for the recipent for the notification on the plan.
So that aside I logged back into the CBM back end and saw my order was on the home page. I chose to "cancel" the order and tried to delete all traces of it to run a clean test through again. The next order showed up in the CBM, but no notification email. I was doing "Pay by Check" manual payments (should be Cheque for UK!)?.
Again I thought I had cleared the order down by choosing cancel an delete.
Next thing I know, I'm clicking on the Customers link to view my customers and it's thrown up an error about there not being a countries_id=0? (Sorry cannot report exact message now as I have re-deployed my server to start again).
I was clicking about trying some other things and then I got a "Fatal error: Cannot use string offset as an array" error from php and that was it for me. I couldn't find a way to fix it/clean up the mess other than reload my entire server and start over.
Any suggestions about how not to break this not-quite-idiot-proof but otherwise lovely system?
I would rather it worked when I tested it next time as I am very keen on using it's features!
Chris