Question Which log file shows client login to server

[KrazyBob]

Server operating system version

CentOS 7.9

Plesk version and microupdate number

18.0.68

After using Plesk for almost 20 years I have never known how to check a log file to show that a particular client logged in to their account at a particular time from a particular IP other than grepping the message file. Is there a more accurate and precise log file to check to show that a client has in fact logged in? We have a client that has received 99.999% up time since 2019 and suddenly declares that our services are unreachable even though we did a traceroute from 10 locations around the world and never dropped a ping. It would be nice to be able to show something tangible now that PayPal is holding our funds.

 

[Maarten.]

The Action Log extension shows when a client has logged in on the control panel:

Action Log

This extension is a more advanced log browser than the one available in Plesk by default. Action Log has the same features as the built in log browser in Websites & Domains plus much more.

www.plesk.com

 

[KrazyBob]

The Action Log extension shows when a client has logged in on the control panel:

Action Log

This extension is a more advanced log browser than the one available in Plesk by default. Action Log has the same features as the built in log browser in Websites & Domains plus much more.

www.plesk.com

I went ahead and installed this and then wondered if I had it already installed. You see, I was working from my cell phone and although I would get a GUI to begin with I was not able to filter it because the filter button did not work. So then I tried it on my desktop and it works just fine. It instantly found what I was looking for. I'm assuming that it un-gz's the various files that have closed themselves. Our servers are quite active and the only way to get a fair representation of client activity is being able to examine All of the log files. This application didn't look at the mod sec blog or the secure FTP log. I found the clients IP address manually when she went to ftp.

Nonetheless, thank you for the link. It works great on my desktop and will probably work on my tablet. I don't like manipulating IPs by my cell phone anyway.