• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Windows Onyx Web Interface Installer Failing - "No Products for your Operating System"

Kris Gates (KDLGates)

Kris Gates (KDLGates)

New Pleskian
Hi all! :) Brand new to Plesk here -- actually, trying to install it on Windows for the first time (as part of the trial).

Long story short: when I run "plesk-installer.exe --web-interface", it works, I log on with my Windows account credentials, but then I see the error:

"There are no products for your operating system ( 'Microsoft' 'Windows-workstation' '6.2' 'x86_64' ) available from the selected source."

The "Install or Upgrade Product" link is disabled. When I click the link to try another source, I'm simply using the default "Official Plesk Updates Server".

My Google Fu is weak, but I'm having trouble finding others with this error. Is this a common issue on Windows installs or something funky?

Any ideas on what I might be able to do to correct the installer are appreciated.
 
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