• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Resolved Wordpress Customize not saving after migration

NicolasP.

Regular Pleskian
Hello.

I am facing a strange Wordpress issue after migration. Wordpress customize does not save settings after migration.

I have about 15 Wordpress Domains and all worked in previous server.

If i install a new Wordpress with Wordpress Toolkit, it works.

CentOS Linux 7.3.1611 (Core)‬
Plesk Onyx Version 17.5.3 Update #19
 
I migrate the whole server, all the subscriptions. Everything....

I think it might be file permission issue or database issue.
 
No. Everything works fine. Except Wordpress Customize. It cannot save settings.

upload_2017-8-25_14-8-25.png

When I press Save&Publish, it doesn't save the settings
 
I did this now:
I used "All-in-One WP Migration" Plugin to backup my site.
I install it on localhost on my computer and it works.
 
Looks like an issue with permissions on uploads directory inside of wp-content. Could you please check it? Such issues could occurs, for example, if PHP works as mod_php on the source server before migration.
 
As I said before I install it in localhost and it worked.
After I took a backup from localhost, I create new wordpress installation in my server and import backup with All-in-One WP Migration" Plugin.

But it cannot save again.
 
Now I am setting up Centos 7 and Plesk Onyx on Virtual Box to see if it will work there and I will let you know the results
 
Everything works fine at Virtual Box. I run migration and select only one subscription that had the problem and it worked.
 
Back
Top