• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Wordpress Installation not operating properly.

Ninetienne

New Pleskian
In the Wordpress Toolkit several WP installs appear with exclamation mark and title: "A Wordpress installation was previously detected at this path, but it is not operating properly". How to fix this?
 

Attachments

  • Снимок.JPG
    Снимок.JPG
    17.6 KB · Views: 7
It seems that the previous installation of WordPress was not removed from Plesk properly and due to which you are facing this error. Also there are maybe some database inconsistencies. Fixing of this issue is not trivial task. Therefore I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://odin.com/hcap/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://odin.com/hcap/support/buy-support/. Support team will contact you as soon as purchase is processed, and they will do the best to resolve it. If it is found that your problem was caused by product bug w/o available solution or workaround from Parallels, then your purchase will be re-funded.
 
Back
Top