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Workarounds

Discussion in 'Plesk 10.x for Linux Suggestions and Feedback' started by IgorG, Nov 11, 2009.

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  1. IgorG

    IgorG Forums Analyst Staff Member

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    New available workarounds will be published here.

    Note, these workarounds have not been tested enough, therefore remember that you use them at own risk!

    I will be very grateful, if you send me responses to PM if it has really helped you.
     
    Last edited: Nov 11, 2009
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Problem with login to webmail with full IDN name

    Plesk Version: 9.2.1

    Problem with login using IDN name into webmail (no difference - ATmail or Horde). Login failed, but when login using Unicode name, e.g. xn--werdhlzli-47a.ch - it works.

    Solution:

    http://kb.odin.com/en/6988
     
    Last edited: Dec 9, 2009
  3. IgorG

    IgorG Forums Analyst Staff Member

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    Unable to set up user name in FTP Backup repository settings with '@'

    Plesk 9.x version.

    Go to Backup Manager > Personal FTP repository > Configure
    Set FTP user login 'quwr@eiru.iuy'

    Actual result: Error: Name must contain alphanumeric characters only.

    Solution:

    http://kb.odin.com/en/6989
     
    Last edited: Dec 9, 2009
  4. IgorG

    IgorG Forums Analyst Staff Member

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    [PCI compliance] Expect Header Cross-Site Scripting Vulnerability

    Plesk 8.6 version

    From scan report:
    =============
    Security warning found on port/service "pcsync-https (8443/tcp)"

    Plugin "Expect Header Cross-Site Scripting Vulnerability"

    Category "CGI abuses : XSS "
    ............
    =============

    Solution:

    http://kb.odin.com/en/7057
     
    Last edited: Dec 27, 2009
  5. IgorG

    IgorG Forums Analyst Staff Member

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    phpMyAdmin upgrade

    I've attached zip with patched phpMyAdmin-2.11.?9.5-all-languages and script to migrate settings from phpMyAdmin-2.8.2.4 installed with Plesk. To install phpMyAdmin 2.11.?9.5 you need to:

    1. Download the archive and unpack it.

    ~# wget http://kb.odin.com/Attachments/...phpMyAdmin.zip
    ~# unzip phpMyAdmin.zip

    2. Extract patched phpMyAdmin:

    ~# cd phpMyAdmin
    ~# tar -xzf phpMyAdmin-2.11.9.5-all-languages.tar.gz

    3. Migrate settings from installed phpMyAdmin to new one:

    ~# cd phpMyAdmin-2.11.9.5-all-languages && sh ../migrate_settings.sh

    4. Backup files of installed phpMyAdmin (you can remove it later):

    ~# mv /usr/local/psa/admin/htdocs/domains/databases/phpMyAdmin /usr/local/psa/admin/htdocs/domains/databases/phpMyAdmin.old

    5. Move files of new phpMyAdmin to Parallels Panel root directory:

    ~# cd ../
    ~# mv phpMyAdmin-2.11.9.5-all-languages /usr/local/psa/admin/htdocs/domains/databases/phpMyAdmin

    Or look at corresponding KB article http://kb.odin.com/en/6990
     
    Last edited: Feb 4, 2010
  6. IgorG

    IgorG Forums Analyst Staff Member

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    Server SSL certificate was not migrated

    SSL certificate installed in server certificate repository on source PPP 8.6 is not migrated to PPP 9.2.2

    Solution:

    http://kb.odin.com/en/6627
     
    Last edited: Dec 11, 2009
  7. IgorG

    IgorG Forums Analyst Staff Member

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    Global mail aliases cannot access handlers/ write to handler spool

    Plesk 9.2.2

    Global mail aliases cannot access handlers/ write to handler spool. In maillog:

    Solution:

    http://kb.odin.com/en/6997
     
    Last edited: Dec 11, 2009
  8. IgorG

    IgorG Forums Analyst Staff Member

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    E-mail HTML domain report lacks CSS specification causing formating problems

    Plesk 8.x. Fixed for Plesk 9.x

    E-mail HTML domain report lacks CSS specification causing formatting problems. Login to Parallels Plesk Panel, select domain and click on report. Click send full report to a specified e-mail. See received mail report. CSS styles not defined in the HTML message, causing formatting trouble.

    Solution:

    http://kb.odin.com/en/7054
     
    Last edited: Dec 24, 2009
  9. IgorG

    IgorG Forums Analyst Staff Member

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    php mail() function cannot call qmail-inject

    Plesk 8.6

    php mail() function cannot call qmail-inject

    Steps to reproduce:

    - have simple php script with mail():
    - have selinux enabled
    - invoke script from web:

    Actual result:

    in case selinux is enforced, mail message will not be sent
    in case selinux is in permissive mode, mail message will be sent

    Solution:

    http://kb.odin.com/en/6998
     
    Last edited: Dec 11, 2009
  10. IgorG

    IgorG Forums Analyst Staff Member

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    'Applications' in the left Main Menu

    Plesk 9.2.2

    When logged in as a Domain Administrator (example.com) the navigation pane on the left shows the following items:
    ----------
    Main menu
    Home
    Applications
    Settings

    Help&Support;
    Help
    ----------
    When someone clicks on Applicatoins they get redirected to the dashboard again because we do not support applications and a license error is shown.

    Solution:

    http://kb.odin.com/en/7000
     
    Last edited: Dec 11, 2009
  11. IgorG

    IgorG Forums Analyst Staff Member

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    When PHP is running as CGI, it cannot create sessions in default sessions directory

    Plesk 9.2.1/9.2.2

    When enabling cgi/fastcgi php runs under the ftp user.
    php.ini states default path:

    FTP user is not allowed to write in the sessions directory. This means that customer who run php in cgi can not use sessions.

    Solution:

    http://kb.odin.com/en/7056
     
    Last edited: Dec 27, 2009
  12. IgorG

    IgorG Forums Analyst Staff Member

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    Passwords with '\' character for mail account after Plesk migration

    Plesk 9.2.2

    After migration to the mail accounts passwords that have '\' character additional '\' is added.

    1. Create mail account with password that have '\' character
    2. Migrate it to another PPP server using GUI
    3. Check password on the destination server.

    Solution:

    http://kb.odin.com/en/7001
     
    Last edited: Dec 11, 2009
  13. IgorG

    IgorG Forums Analyst Staff Member

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    Hosting cannot be created if server is behind NAT and DNS template pre-configured

    Plesk 9.x

    Hosting cannot be created if server is behind NAT and DNS template pre-configured with real IPs.

    You have server behind NAT and need to host domains on fake IPs, but DNS
    records should refer to real external IPs.

    You configure global DNS template and set real IP in A records instead of <ip>.

    When you create a domain with physical hosting, the following error appears:

    Solution:

    http://kb.odin.com/en/7004
     
    Last edited: Dec 11, 2009
  14. IgorG

    IgorG Forums Analyst Staff Member

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    Last edited: Dec 16, 2009
  15. IgorG

    IgorG Forums Analyst Staff Member

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    Domain migration fails upon Spamassassin 'action' element XML validation

    Plesk 9.2.x

    Migrating a domain with Spamassassin enabled for mail services and mail accounts. Any mail account has Spamassassin action to delete spam. Migration fails with an error in GUI:

    Solution:

    http://kb.odin.com/en/7021
     
    Last edited: Dec 16, 2009
  16. IgorG

    IgorG Forums Analyst Staff Member

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    After upgrade to Plesk 9.2.3 Dr.Web notification deliveries start to fail

    Plesk 9.2.3

    After upgrade to Plesk 9.2.3 Dr.Web notification deliveries start to fail:

    .......


    Solution:

    http://kb.odin.com/en/7023
     
    Last edited: Dec 16, 2009
  17. IgorG

    IgorG Forums Analyst Staff Member

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    RKHunter warning improvement suggestions

    Plesk 9.2.x

    Run Security check via Watchdog and see warnings of the following kind:

    Solution:

    http://kb.odin.com/en/7027
     
    Last edited: Dec 18, 2009
  18. IgorG

    IgorG Forums Analyst Staff Member

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    Last edited: Dec 18, 2009
  19. IgorG

    IgorG Forums Analyst Staff Member

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    Search by alias or subdomain always shows "0 found"

    Plesk 9.2.2

    Searching by alias or subdomain substring always shows "0 found"

    Solution:

    http://kb.odin.com/en/7030
     
    Last edited: Dec 18, 2009
  20. IgorG

    IgorG Forums Analyst Staff Member

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    No way to catch client's password change in Plesk 9.2

    Plesk 9.2.2

    None of event handlers can catch nor is being executed on changing a password for a client account in Plesk GUI.

    Solution:

    http://kb.odin.com/en/7045
     
    Last edited: Dec 24, 2009
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