Issue WP Toolkit Clone error :: Failed to create subdomain

[Hezola]

Server operating system version

CentOS 7

Plesk version and microupdate number

Obsidian

Hi

Error when using WP Tools clone to clone an established site to a staging subdomain:

Failed to create subdomain staging.domain or subdomain was created incorrectly

It works if bypass the subdomain creation using the clone tool and create the subdomain prior to using the clone tool.
Any ideas please. Bug?

 

[Peter Debik]

I tried to reproduce it on a test system with CentOS 7, but there a Wordpress site cloned o.k. Is "Failed to create subdomain staging.domain or subdomain was created incorrectly" the error message that you see or is it a description what happens? I can't find this (or a similar) wording in known issues. Does the source website have security plugins, such as Wordfence?

 

[Hezola]

Hi Peter, thanks for your reply. The error on screen was - "Failed to create subdomain staging.domain or subdomain was created incorrectly" but I have replaced the actual domain with 'domain' for customer privacy. Its not a description - its what our customer saw written to the screen.
They have a lot of plugins - Wordfence is not one of them but WP defender is present which does appear to be a security plugin. Thats it though in regards to security plugins.