Issue Wp-toolkit Failed to detect owner of WordPress instance WordPress installation

[Apoxe]

Hi, i have several errors of wp-toolkit in panel.log all domains were deleted a long time ago from plesk with button delete domain


[2024-07-05 12:37:08.888] 14732:66883c9a4b330 ERR [extension/wp-toolkit] Failed to detect owner of WordPress instance WordPress installation #823 ('https://domain1'): Can not find domain by id 1065
[2024-07-05 12:37:09.028] 14732:66883c9a4b330 ERR [extension/wp-toolkit] Failed to detect owner of WordPress instance WordPress installation #836 ('https://domain2.'): Can not find domain by id 1066
[2024-07-05 12:37:09.111] 14732:66883c9a4b330 ERR [extension/wp-toolkit] Failed to detect owner of WordPress instance WordPress installation #841 ('https://domain3.'): Can not find domain by id 1088
[2024-07-05 12:37:09.435] 14732:66883c9a4b330 ERR [extension/wp-toolkit] Failed to detect owner of WordPress instance WordPress installation #843 ('https://domain4'): Can not find domain by id 1050
[2024-07-05 12:37:09.510] 14732:66883c9a4b330 ERR [extension/wp-toolkit] Failed to detect owner of WordPress instance WordPress installation #847 ('https://domain5'): Can not find domain by id 1093

 

[Apoxe]

i'm so sorry but i make a mistake i put this thread in plesk onyx but i use obsidian

 

[Kaspar@Plesk]

i'm so sorry but i make a mistake i put this thread in plesk onyx but i use obsidian

No problem. I've moved the thread to the Plesk Obsidian forum.

Hi, i have several errors of wp-toolkit in panel.log all domains were deleted a long time ago from plesk with button delete domain


[2024-07-05 12:37:08.888] 14732:66883c9a4b330 ERR [extension/wp-toolkit] Failed to detect owner of WordPress instance WordPress installation #823 ('https://domain1'): Can not find domain by id 1065
[2024-07-05 12:37:09.028] 14732:66883c9a4b330 ERR [extension/wp-toolkit] Failed to detect owner of WordPress instance WordPress installation #836 ('https://domain2.'): Can not find domain by id 1066
[2024-07-05 12:37:09.111] 14732:66883c9a4b330 ERR [extension/wp-toolkit] Failed to detect owner of WordPress instance WordPress installation #841 ('https://domain3.'): Can not find domain by id 1088
[2024-07-05 12:37:09.435] 14732:66883c9a4b330 ERR [extension/wp-toolkit] Failed to detect owner of WordPress instance WordPress installation #843 ('https://domain4'): Can not find domain by id 1050
[2024-07-05 12:37:09.510] 14732:66883c9a4b330 ERR [extension/wp-toolkit] Failed to detect owner of WordPress instance WordPress installation #847 ('https://domain5'): Can not find domain by id 1093

Looks like the Wordpress installations somehow weren't properly removed from the WP toolkit database. I recommend opening a ticket with our support team for help on getting these installations removed from the WP toolkit database. To sign-in to support and open a ticket go to https://support.plesk.com.

If you got your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative to get support directly from Plesk: https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk

 

[Apoxe]

No problem. I've moved the thread to the Plesk Obsidian forum.

Thanks

if you tell me how i can remove information from wp toolkit database i can do the work, i have full ssh access to server

 

[Kaspar@Plesk]

I am not sure. Which is why it is best to have out support experts have a look at it and assist you with removing those installations from the WP toolkit database.

 

[othmaqsa]

@Apoxe , take a look here:
https://support.plesk.com/hc/en-us/...-to-show-an-error-Can-not-find-domain-by-id-X

 

[Apoxe]

@Apoxe , take a look here:
https://support.plesk.com/hc/en-us/...-to-show-an-error-Can-not-find-domain-by-id-X

Thanks