• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.

Forwarded to devs Wrong Resource Notification Warning

Hangover2

Regular Pleskian
TITLE:
Wrong Resource Notification Warning
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:
‪Debian 9.4 amd64, ‬Plesk Onyx, Version 17.8.11 Update #10
PROBLEM DESCRIPTION:
Email notification about exceeded resource usage (Disk space) is sent even though enough space is left.​
STEPS TO REPRODUCE:
- create webhosting service plan with "Disk space" e.g. 25 GB
- set "Notify when disk space usage reaches" to 20 GB
- create subscription with this service plan for a customer
- create "Add-on Plan" with "Disk space" e.g. 25 GB
- add this add-on plan to the subscription of the same customer
- copy 30 GB of files to the subscription​
ACTUAL RESULT:
- warning is sent by email to the administrator

The '[...]' subscription, owned by user '[...]', is approaching or already exceeded the resource usage limits:

Disk space: 50 GB Limit / 29673.3 MB (58%) Used / 21526.7 MB (42%) Remaining
EXPECTED RESULT:
- no warning should be sent
- the "Disk space" e.g. 25 GB of the "Add-on Plan" should be added to the "Notify when disk space usage reaches" of the main subscription service plan
- so warning in this case should be sent when (25 GB + 20 GB) = 45 GB are reached​
ANY ADDITIONAL INFORMATION:
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:
Confirm bug
 
This behaviour is expected:

Resources

Note: The notification limit can be set in MB/GB/TB or in percent. If the limit should be persistent, you can specify it in MB/GB/TB (in this case, after you add an add-on which enhances disk space for the subscription, this limit remains unchanged). If the notification limit should be floating, you can specify it in percent (in this case, after an add-on is added, the limit will be automatically recalculated). For example, if you have disk space = 10Gb, set a notification limit = 9Gb and add an add-on with 5 Gb of disk space, notification will be sent after 9Gb is exceeded. And if in the same case you set a notification limit = 90%, notification will be sent after 13.5Gb is exceeded.
 
Back
Top