www. problem

[george munday]

hi,
it seems that when my clients go to "www.theirdomain.com" their site dosn't come up, but when they visit "theirdomain.com" instead it comes up. how can i stop this? I think its something to do with plesks apache settings?
thanks
George

 

[Nataliya Zagr]

Hello,

You can set the www prefix checkbox at the domain creation process. If the www check box selected you will allow users to access the site by a common and habitual URL like www.your-domain.com.

Having the www alias preceding a domain name will not cost you anything, but it will allow users to get to the site no matter what they type in their browsers: www.your-domain.com and your-domain.com will both point to the same.

Also it is possible to create a domain alias:

Domains > domain_name.tld > Domain Aliases

And set it like www.domain_name.tld

 

[Denis Sirochenko]

Hello,

To make sites available with www prefix, go Home > Domains > select domains you wish to modify and click on "Modify" option > Scroll down to Preferences and switch the WWW prefix on.

Regards,
Denis.

 

[Webroy]

Is there a option to put www standard on "ON" when creating a domain , for example a change in the database?

 

[Webroy]

Is it possible to set the option WWW to "on" on new domains for example by making a change in the psa database?

 

[danliker]

yes, just change your Domain Templates

 

[Webroy]

I Mean a option in the database,

There must be a rule in the psa database who is set standard to false , when i can set it to true it must be solved.

Does anywone knows which dbrule that is? i have searched but could not find it...

Best regards,

P.s. I checked the domain template, but i could not find the option WWW on in there ... But maybe i looked to quick..
Thx Anyway