Question XML API connection issue

[razor_sam]

I've been unsuccessful in trying to connect to the API (via PHP) using the methods commonly found online.
e.g.
$client = new \PleskX\Api\Client($host);
$client->setCredentials($username, $password);
$customers = $client->customer()->getAll();
and
$client = new PleskApiClient($host);
$client->setCredentials($username, $password);
$request = <<<EOF
<packet>
<server>
<get_protos/>
</server>
</packet>
EOF;
$response = $client->request($request);

But both methods throw an exception: "Failed connect to [host]:8443; No route to host". Any ideas what could be causing that?

 

[tkalfaoglu]

No route to host implies some firewall problem. can you TELNET to that host's 8443 ?

 

[razor_sam]

Thanks for the reply. I can successfully connect to it using netcat via command line on my machine. But trying 'fsockopen' on my web application also results in "No route to host". I've checked the firewall modsec log but there aren't any corresponding entries.
Might have to pass onto our system admin.

 

[mow]

You have triple-checked there is no typo in $host?