• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by A_SH

  1. A_SH

    Issue After migration tool using for nodejs server

    Hello first, Understanding the Error: An Apache Web server could not find a suitable file to serve as the default page in this directory. It's not finding any files with the extensions listed (index.html, index. cgi, etc.) It is also prevented from automatically generating a directory list...
  2. A_SH

    Question Almalinux or Rocky Linux?

    AlmaLinux and Rocky Linux are good choices to replace CentOS 7.9 on your server with Plesk. They both work well and have similar features. RHEL-based: Based on the same foundational code as Red Hat Enterprise Linux (RHEL), this platform ensures effortless compatibility with Plesk and most...
  3. A_SH

    Issue 403 Forbidden errors

    The "403 Forbidden" error you're encountering when loading a gallery page with many images can be caused by several factors related to your server configuration and security measures. 1. Check File Permissions (CentOS with Plesk): Access your server via SSH or the Plesk control panel...
  4. A_SH

    Issue Specific Scheduled Task (cronjob) isn't working

    I understand the frustrating situation you're facing with your inconsistent scheduled task in Plesk. Here are some suggestions to help you resolve the issue: 1. Log Analysis: Check detailed logs: While the "/var/log/cron" log shows no explicit errors, there might be more detailed information...
  5. A_SH

    Issue Some PHP settings dont work

    There are several reasons why your PHP settings might not be working even though you've changed them in Plesk. Here are some things to check: 1. Are you editing the correct settings file? Plesk uses different PHP configuration files for different domains and subscriptions. exclamation You can...
  6. A_SH

    Question installing plesk on cent os 7 without root access

    The installation of Plesk on CentOS 7 without root access is not possible. Plesk requires root access to install and configure properly. Without root access, you will not have the necessary permissions. If you need a web hosting control panel and do not have root access, It is possible to...
  7. A_SH

    Question Copy and Paste in Plesk SSH Terminal

    Hello Dhdtechs, - For copying the text in the terminal, select and use Ctrl+Shift+C - For pasting the text in the terminal, select and use Ctrl+Shift+V By highlighting and right-clicking the text you want to copy, you can open the context menu and select the option to Copy from the list of...
  8. A_SH

    Issue Newbie cannot get into website!

    Hello Michelle, I would suggest you check for the error logs. You should disable custom errors to get actual errors that may help resolve the issue. Follow the steps to disable custom errors. - Go to the web.config file. - And search for <system.web>. - Create a below tag: <customErrors...
  9. A_SH

    Issue Unable to login after Plesk (Message SQLSTATE[HY000] [2002] No such file or directory)

    Hello Achi, If you are not able to log in to Plesk. Then It might be due to your server running out of space. So, log in to your server and check your disk space. - df -h If you have corrected the issue with the excess disk space, you can now try to restart MySQL / MariaDB: - systemctl...
  10. A_SH

    Issue Relay access denied on an external mail server

    Hello Tizgal, I believe that there are two common reasons for getting this error. The sender did not authenticate to the outgoing mail server due to some misconfigurations Another reason is, that the recipient’s server has identified the sender’s server to be a spam source, or that it had...
  11. A_SH

    Question Some errors occured during installation

    Hello quattro123, For your issue, there are some ways that you can try to fix it. After trying below, you can try to run sudo apt update and upgrade or install new updates. You can reconfigure the package database because there are chances that the database got corrupted while installing a...
  12. A_SH

    Question Plesk TimeZone (From GoDaddy Account)

    Hello Samir Warsi, You are not seeing the option regarding the time zone because I think You should be using the customized control panel. So you have root-level administrative server access you can fire the below query. SELECT CURRENT_TIMEZONE(); Please note that the time zone is always...
  13. A_SH

    Issue sometimes I can't access my website

    Hello Shahriar, I would like to suggest you have a look at the server logs. There are some reasons for getting 500 internal server errors. like, - A permissions error - Faults in third party themes or plugins - Your php memory limits exceeded - Broken or corrupted. htaccess file You can try...
  14. A_SH

    Question Can modsecurity be used to exclude bot agents ?

    Hello Sanbis, I believe that you may have an apache web server. and let me guide you through some steps to exclude bot agents using ModSecurityAnd I assume that you have already installed it. If you haven’t, then follow me. In the Apache configuration setup, we already have an included...
  15. A_SH

    Question Passenger Phusion logs for nodeJs app

    Hello Topkat2 Okay, Can you please be more specific about "pm2 logs my-app or `pm2 logs all"?
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