• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Issue Newbie cannot get into website!

michelle.sollicito

New Pleskian
I have only just bought my website (with .Net/Windows development package) and when I go to the page I am supposed to go to to administer my site I see this. I have written to support and got no response. Help?
1655147198917.png
 
Hello Michelle,

I would suggest you check for the error logs. You should disable custom errors to get actual errors that may help resolve the issue. Follow the steps to disable custom errors.

- Go to the web.config file.
- And search for <system.web>.
- Create a below tag:

<customErrors mode =”off”/>

Once you disable the custom errors, browse your domain again. Now you will see the actual causing errors, which can lead to issues.

Try this. Hope you will find this helpful.
 
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