• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Recent content by alapshin

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    Issue Monitoring shows "An unexpected error occurred"

    Hello @Azurel I suggest to apply the solution from the article Advanced monitoring extension error: {"message":"Invalid username or password"} Restart Grafana in Tools & Settings > Services Management Reload Grafana in Extensions > My Extensions > Grafana > Reload Status If these steps don't...
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    Resolved Deleting Watchdog extension won't work, cannot uninstall it

    Hello @sysmin1 Looks like the extension was corrupted before the attempt of uninstallation. I can suggest you reinstall it via command line: # plesk bin extension --install watchdog # plesk bin extension --uninstall watchdog In case it would not help -- please submit a request to Plesk support...
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    Resolved Plesk 18.0.68 - TypeError on Customer login

    I can confirm that reported behaviour is Plesk bug PPPM-14862 that will be fixed in further product updates. To temporarily fix this behavior, add the following to the panel.ini file [dynamicList] enableTakeTour = 0
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    Resolved Plesk 18.0.68 - TypeError on Customer login

    Hello @ChristophRo thank you for pointing our attention on that. For determinig the exact root cause of the issue deeper investigation is required. Please submit a request to Plesk support team
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    Issue cant access webui and cron error

    Hello @chriz123, perfcc as well as perfclean are not part pf Plesk, and looks like it was added manually or via some script not related to Plesk or its extensions. Looking throu Internet I found that it is something like miner refer for more details...
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    Issue Migration Manager

    > What can I set so that the backup doesn't become excessively large? This can be adjusted by backup schedule. For example, If go to Tools & Settings > Backup Manager > Schedule and select only Daily with the following settings: that means total number of backups will be not more than seven: -...
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    Issue Migration Manager

    I suppose the best way in your case is manually copy public key to the source server. 1. Connect to the target server and execute # ssh-keygen -t rsa (do not enter any passphrase) 2. On the target server execute # cat /root/.ssh/id_rsa.pub and copy the output 3. Connect to the source server...
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    Issue Migration Manager

    Hello @dicker On the screen Tools & Settings > Migration & Transfer Manager > Start a new migration should be entered credentials of source server. Here described how to connect to source server via SSH key Authentication by SSH (Linux). Please note that RSA key pair without a passphrase...
  9. A

    wp-cli as cron-job

    You can try to run commands the following way: plesk ext wp-toolkit --wp-cli -instance-id 3 -- all-import run 16 --skip-plugins=false --skip-themes=false Please note that according to the message from plugin maintainer "all-import" CLI option available in paid version of the plugin only.
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    wp-cli as cron-job

    @godfather21 I agree with @Sebahat.hadzhi that the correct way to execute "plesk ext wp-toolkit --wp-cli..." from Tools and Settings > Scheduled Tasks (Cron jobs) because when it run from Domains > example.com > Scheduled Tasks it is run under subscription user. As for the error you provided...
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    Question QMail on AlmaLinux9

    Hello @SamirM Plesk is support installation on Almalinux 9, however one of limitations for this OS is: Qmail is not available due to issues with xinetd dependencies see more details here: Does Plesk support RHEL9/AlmaLinux 9?
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    Question I cant see Nodejs in Dev Tools section of Domain. Any Help ?

    Hello @alexk345 Node.js option located in "Get Started" tab It is also can be selected during the domain creation Websites & Domains > Add Domain You can also contact Plesk support for thourough investigation How to submit a request to Plesk support? f
  13. A

    Resolved Error when importing emails

    Mail import functionality included in Site Import extension, so I suggest try to Update it: How to manage Plesk extensions (install, disable, remove, update)
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    Resolved Error when importing emails

    Hello @Mikelug looks like you faced the issue that fixed in Plesk version 18.0.63. More details here Mail import fails: Command returned non-zero exit code If the issue persist after upgrade to the latest Plesk version - contact Plesk support for thorough investigation How to submit a request to...
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    Question global website

    Hello @Davididi In case you trying to migrate website from one Plesk server (or another hosting Platform) to another Plesk server - use Plesk migrator I suggest you to look at Plesk Migrator, that transfers all data, users databases... Migrating via the Plesk Interface If you have Plesk server...
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