Recent content by alapshin

Hello @kalombo the measurement procedure is the one of procedures that call "Long task" in Plesk. Yes, sometimes they may to hang. Please refer to this article  How to cancel a stuck task in Plesk to stop it. After it will be stopped you can safely to re-run it (click "Measure" once again)

Hi, @kalombo Performance Booster button on the domain card should present always in case user logged as Plesk admin, and Performance booster not explicitly disabled in panel.ini like [ext-performance-booster] enabled=0 In case both of aforementioned options are true (you are logged in as admin...

Hello @carini If I understand you correctly, it is required to specify "upload_tmp_dir" (or any other PHP variable) for domain, and only admin allowed to change it. I this case I suggest you 1. Create or update existing Service Plan and specify "upload_tmp_dir = /tmp" as additional PHP...

Hello @W4ru. Numbers of created business objects in the left menu can be hidden by panel.ini option: [navigation] showStatisticsInMenu = 0

Hello @dicker looks like you talking about the situation when not all subscription showed in drop-down list. Like this: In this case do the following: in "Type of object to restore" select Sites in "Subscription" start to type the name of the subscription (not website name) to which website in...

Hello @dicker try to follow steps from this article How to upload a Plesk xml.tar/xml.zip backup file to the Backup Manager "Uploading a backup via a command-line interface" section

@imrelaszlo84 Just checked on your configuration (Plesk 18.0.57.1 on Ubuntu 22.04.3 LTS) No issues with "admin" login or additional admin login to Mobile app. Please submit a ticket to Plesk Support...

Do not think so. Topic-starter had the issue a year before product changes that caused PMBL-652. @imrelaszlo84 If you changed admin name (that become possible since Plesk 18.0.57) and used new name for login, that most probably you faced with PMBL-652 and there is no fix for it yet. Try to...

@itknowledge Hello, I can confirm that currently such configuration is not supported by Plesk mobile app. The item to investigate and fix the issue PMBL-652 created. Thank you for pointing our attention on that.

Hello @goodmen021 , Could you please elaborate what goal are you going to reach? If you face the issue when after entering login credentials, the login screen re-appears, that means the server hostname is not filtered by Cloudflare, which uses multiple IP addresses. You can try to enble option...

Hello @klamort, From the information you provided I see that most probably the configuration of mailserver incorrect thy the solution from this article to reinstall it https://support.plesk.com/hc/en-us/articles/12377288758167 In case it would not help - submit a ticket to Plesk Support...

@lessborders Use no relay restrictions for the following networks is available for Plesk for Windows only Tools & Settings > Mail Server Settings in case MailEnable or SmarterMail installed as mail server:

Changes and checks that were mentioned should be performed on Windows server. Since message "551 This mail server requires authentication..." comes from recipient.

Hello @mudassar. There are might be several causes of the issue: 1. The sender's domain exists on the destination server and is considered as a local domain. In this case sender's domain should be deleted from the receiving mail server. 2. Email was sent from a user who did not authenticate...

Hello, @joep842 I suggest you look to the "Dedicated PHP-FPM handler" option that allows you to run website in separate PHP master process.