Recent content by alapshin

ok, please connect to the server via SSH as root and check the output of cat /etc/pam.d/system-auth | grep requisite If it is something like password requisite pam_pwquality.so local_users_only or password requisite pam_pwquality.so try_first_pass local_users_only retry=3...

Hello @sergiomb Backup of websites, created via Domains > example.com > Backup & Restore (on the right pane) are not visible in Tools & Settings > Backup manager this is expected. Please clarify where located backup interface you mentioned.

Hello @Thomas Oryon The process of renaming subscription implies some manipulations with system user (owner of subscription) these manipulations are performed by plesk and not seeing by user. However in case something goes wrong during internal actions you see the error. The error you provided...

Hello, @spip The issue you described is Plesk bug PPPM-15074, that fixed in Plesk version 18.0.73 https://docs.plesk.com/release-notes/obsidian/change-log/ Fixed the issue where the amount of traffic consumed by domains was not being updated on the “Domains” page. (PPPM-15074) To resolve the...

Hello @ikbeneena According to End-User License Agreement, one Plesk license can be used only on one Plesk installation. So you need shut down one server and use the same licese on another. No unlink required. How to transfer Plesk key from one server to another?

Hello @Azurel, I suppose the only way is to create "subdomain1.domainA.com" as a separate subscription. Since Plesk allows to create "main domain" with any name. Even like sub.ofsub.ofsub.domain.tld. And then transfer data from existing subdomain1.domainA.com. The same is mentioned in the...

Hello @Dmytro Please try to perform the following: Add the following line in [mysqld] section of /etc/my.cnf file bind-address = 127.0.0.1 and restart mariadb/mysql server

Hello @shopuser Please check if the data/time on the server is correct. There no files in /usr/local/psa/var/health/data/localhost/cpu/ with timestamps in future. Also check monitoring by accessing Plesk via 8443 (8880) port. If server time is ok and monitoring not show data with any port...

Hello @Azurel I suggest to apply the solution from the article Advanced monitoring extension error: {"message":"Invalid username or password"} Restart Grafana in Tools & Settings > Services Management Reload Grafana in Extensions > My Extensions > Grafana > Reload Status If these steps don't...

Hello @sysmin1 Looks like the extension was corrupted before the attempt of uninstallation. I can suggest you reinstall it via command line: # plesk bin extension --install watchdog # plesk bin extension --uninstall watchdog In case it would not help -- please submit a request to Plesk support...

I can confirm that reported behaviour is Plesk bug PPPM-14862 that will be fixed in further product updates. To temporarily fix this behavior, add the following to the panel.ini file [dynamicList] enableTakeTour = 0

Hello @ChristophRo thank you for pointing our attention on that. For determinig the exact root cause of the issue deeper investigation is required. Please submit a request to Plesk support team

Hello @chriz123, perfcc as well as perfclean are not part pf Plesk, and looks like it was added manually or via some script not related to Plesk or its extensions. Looking throu Internet I found that it is something like miner refer for more details...

> What can I set so that the backup doesn't become excessively large? This can be adjusted by backup schedule. For example, If go to Tools & Settings > Backup Manager > Schedule and select only Daily with the following settings: that means total number of backups will be not more than seven: -...

I suppose the best way in your case is manually copy public key to the source server. 1. Connect to the target server and execute # ssh-keygen -t rsa (do not enter any passphrase) 2. On the target server execute # cat /root/.ssh/id_rsa.pub and copy the output 3. Connect to the source server...