• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by GlennT

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    Resolved Plesk Backups downloaded with .tzst file

    Download Peazip which can extract tzst files.
  2. G

    Input IP Access Restriction Management

    It would be very useful to have a Notes field attached to each IP so we can identify who the IP belongs to.
  3. G

    WP Toolkit broken after Aug. 1 update

    Thanks for the quick fix guys!
  4. G

    WP Toolkit broken after Aug. 1 update

    Username: TITLE WP Toolkit broken after Aug. 1 update PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Centos 7/Cloudlinux PROBLEM DESCRIPTION The Wordpress Toolkit is broken on all my server's after the Aug 1 update with this error: 00...
  5. G

    Bug on last wordpress toolkit version

    Same problem here. WP Toolkit on all my servers are broken after Aug 1 update.
  6. G

    Resolved Plesk Backups downloaded with .tzst file

    I've never tried to extract a file that large. I only extract smaller DB files which are tiny by comparison. I think this is something that Plesk really needs to address because TZST has been problematic in my view.
  7. G

    Resolved Plesk Backups downloaded with .tzst file

    I only backup DBs with some exclusions so as little other extraneous stuff is backed up besides the DB and I backup to an external windows server. When I want to restore a DB, I navigate to the Domains folder inside the TAR using Winrar and extract the specific TGZ file (the database) I want to...
  8. G

    Resolved Plesk Backups downloaded with .tzst file

    Download "Peazip". Took me a while to find it but it will decompress tzst files.
  9. G

    Resolved Plesk Backups downloaded with .tzst file

    Once I found peazip, it made it fairly easy. It means one extra step to extract an archive but that's OK now that I know how to extract it.
  10. G

    Issue can't renew SSL for webmail only

    Thanks Alapshin. When I change hosting type to No Hosting is there any risk that the email accounts will be deleted? On a side note, I turned off SSL support but it still remembers that HSTS was previously configured and browsers won't allow access to webmail.
  11. G

    Issue can't renew SSL for webmail only

    I host email only on a plesk linux server where website is hosted elsewhere. Previous Let's Encrypt certificate has expired and it was originally configured with HSTS and redirect to https. I can't disable these because no LE SSL is installed so browsers block access. When i try to issue new...
  12. G

    Resolved Plesk Backups downloaded with .tzst file

    I found a solution: Download PeaZip for Windows 64 bit, free RAR ZIP opener application Peazip will extract a tzst archive on windows.
  13. G

    Resolved Plesk Backups downloaded with .tzst file

    tzst compression sucks so far. I am trying to extract a DB backup from linux server from windows backup server and can't. I installed fileviewer plus for windows and it can't seem to connect to the internet and validate the app even though I allowed it through windows filewall which was already...
  14. G

    Question Use Backup Manager to backup databases only

    I found the solution by accident in one of your help articles while looking for something else: https://support.plesk.com/hc/en-us/articles/115000773605-How-to-exclude-specific-files-directories-from-a-backup-in-Plesk- I used: /, /*, /httpdocs It still captured some files but not too much...
  15. G

    Question Use Backup Manager to backup databases only

    It's still somewhat and stores the DBs locally and I want to use FTP. So you are saying file exclusion will not work?
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