Recent content by johnr

Have another issue. The trial license is limited to just 3 domains...although it says web host. The server I am migrating from has 11. So now do I have to buy the license, migrate the data and then cancel the license from the old server. If so, this defeats the purpose of a trial license and...

Thank you for the details. Forgot about Plesk360. Have a few servers there as I was testing it last year. Its great and will add all our servers to it. Thanks again

We have several Plesk Lienses. Tody I added rwo new servers and wanted to add a trial liense to migrate the data from old servers. I entered 2 different emails ( not used before) and no emails from Plesk. Looks like the trial license process is broken. And why can't we get trial licenses from...

When I access a pdf file on the website, I get a 500 error. The site was copied from another site and is identical. The url is correct and the file permissions are correct and the file exists. But it wont display. However the same file on the other website works fine. Any help? I have no idea. I...

Ever since I upgraded to Plesk Obsidian, backup manager is a mess. Now individual site backups do not work. Whenever I go to websites and domains and start a manual backup, it starts backing up the entire subscription and then runs for ever. Backup in general is now very poor. Any help? Would...

I have the same problem. I have the latest updates of Plesk and all PHP versions are up to date.

Plesk Update fails with this error - An error occurred during performing of installation PREP actions. I am attaching the log it generated. I have upgraded the database to Mariadb 10.1. Wonder if this is causing it. The server seems to be working fine, just not able to apply any updates. John

# Plesk db worked. so simple...thanks again. I have become a big fan of Plesk Onyx and our customers like it too as it is not so complex (UI) as CPanel. I do have another question. Currently Plesk 17.8 is not showing up under upgrades. Is it because it is not GA yet? My version is still 17.5.3.

Peter - Thank you for the prompt response. Your attached image is the same as what shows on my panel. I did the upgrade after Plesk was installed and it went well. Now when I use the admin or root to ssh into the server, I still cannot log into the database server. I even granted another user...

I installed Plesk Onyx on a new server with Centos 7.4. using a package from the provider. Plesk installed Mysql 5.5.56. I checked under tools & settings--database servers and it said 5.5.56. I then clicked on the icon on the right and accessed the server via db webadmin. there is said the...