Recent content by Khoi_Nguyen

when i try to migrate using the admin, it keeps giving me an error that it can't ssh into the source server even though i can with root and password. so i try to used migration tool command line. help menu comes up but when i initiate it says migration tool is not installed. yet it is...

my plesk 12.5.30 is completely useless. I've tried everything yet every domain either returns 502 or 504 error. I've tried everything in your knowledge base. from running these /usr/local/psa/admin/bin/httpdmng --reconfigure-all...

I know it's either apache or nginx. both apache ssl and nginx ssl logs are blank. i ran bootstrap repair and /var/log/plesk/install/plesk_12.5.30_repair_problems.log is blank. no errors showing anywhere yet https isn't working.

There are quite a few logs. You didn't tell me which one you wanted. Given that I'm coming from Cpanel and new to Plesk, you can't possibly assume which logs you wanted or where to look. Yes i read about official odin support. Based on http://kb.odin.com/en/121580, as a direct customer of...

i'm about ready to pull my hair out and kick Plesk to the curb. I have a valid 12.5 license which I purchased from Plesk. I have two servers using plesk 12.5 both with inoperable SSL for domains. I'm trying to submit a ticket but it's not letting me. Tells me my license key is not eligble...

From my nginx log nano 2.2.6 File: error.log 2015/09/17 18:39:55 [error] 31549#0: *122 connect() failed (111: Connection refused) while connecting to upstream, client: 169.254.169.254, server: , request: "$ 2015/09/17 18:41:24 [error] 1042#0: *287...

i'm running nginx and the config is set up correctly with the ips and port 443. no firewall but can't access https or curl https. port 443 times out. plesk ssl cert works fine but none of the domains work. why is it so incredibly difficult to get tech support. it's nearly impossible to...

i'm using plesk 12.5. when i try to ssh i get this error OpenSSH_6.9p1, LibreSSL 2.1.7 debug1: Reading configuration data /Users/khoinguyen/.ssh/config debug1: /Users/khoinguyen/.ssh/config line 1: Applying options for * debug1: Reading configuration data /etc/ssh/ssh_config debug1...

i'm currently running centos 6.7 with plesk 12.0.18. i have multiple php's. when i run command 'php -m' memcache and memcached appears. but when i go into joomla admin to turn it own, it doesn't show up in joomla. i check the status of memcache server and it is running. any idea?

We're a small hosting company planning to migrate some 100+ domains to plesk. This is my 10 day testing out plesk 12 and I'm about to shoot myself in the face due the frustration of not being able to solve this problem. 1. I'm unable to receive emails on any domain that is not the main IP of...