Recent content by Sebahat.hadzhi

Thank for the update. It looks like the issue is triggered by the same error reported in your other thread.

Hello, Peter. You are right, HTTP/3 needs to be turned on globally by plesk bin http3_pref --enable. I will consult with our team about your concerns on Monday and follow up with more details.

Hello, @Erwan . If I understand correctly and you would like to create a CNAME for 'a.com' pointed to 'cdn.a.com' this is not possible in Plesk regardless of being alias or not...

Our team is currently reviewing this case. It is still unclear what exactly causes the issues as it cannot be reproduced on every environment. I will follow-up with more details as soon as possible. Thank you in advance for your patience in the meantime.

Hello, @Colonel36 . Sounds like the system database has been corrupted. If you have system backups available, I would suggest to try restoring it.

From your Plesk panel, please search for the "SSH Terminal" tool and then execute the following command: If there are no entries, please try:

Hello, guys. Our team is currently working on introducing a fix for the issue with the DKIM records migration. The ETA is the end of August. Unfortunately, there is no workaround apart from moving the records manually.

Thank you for the update. This is actually my mistake, apologies for any possible confusion caused. Our team addressed a bug about warnings related to other packages. We do have a bug registered for the warnings reported in your message identified with PPPM-14983, which is still in our team's...

@brother4 , thank you. Unfortunately, none of the entries helps to identify what the issue could be. It is possible that during the process, the update of sw-engine package wasn't executed properly, hence, resulting in the errors in provided in your initial messages. However, I cannot confirm...

Thank you for the update. The status should return if there are any issues detected with the license. According to internal discussion with our team about this case, it could be correlated to an issue with invalid license. It might be a bug, but since it is not possible to replicate it and it is...

Hello, @Colonel36 . Please check /var/log/plesk/panel.log and let us know what errors/warnings are logged there.

Hello, @capps . We have a registered bug with ID PPP-44987 for this issue. At this point, I cannot provide any ETA for the fix. However, the workaround we can suggest is to extract the archive using 7z: You can install 7z by running:

Hello, Raf. As far as I can see, you can configure allow list for the SMTP addresses you are sending from. If that doesn't help, I would recommend reaching out to the external email provider and ask them to clarify why the IP address is greylisted. Apart from changing the IP address, I can't...

Hello, Raf. As far as I can see, you can configure allow list for the SMTP addresses you are sending from. If that doesn't help, I would recommend reaching out to the external email provider and ask them to clarify why the IP address is greylisted. Apart from changing the IP address, I can't...

@brother4 , please also check /var/log/plesk/installer/autoinstaller3.log for any errors logged.