Recent content by Sebahat.hadzhi

Thank you for the report, @Jose Antonio Gil Parada . Our team is already working on a hotfix (PPP-69670), which should be released soon. In the meantime, the workaround our team suggests is to substitute ssl_prefer_server_ciphers = yes with ssl_server_prefer_ciphers=server and ssl_protocols with...

Hello, @jumpstart . Both options are possible. You can either perform a migration from the old server to a new one. You can also perform an in-place upgrade with the elevate dist-upgrade script. In any case, it is strongly recommended to have a healthy full server backup.

Hi, Peter. We have the following article that addresses similar error: https://support.plesk.com/hc/en-us/articles/12387748164247-Plesk-backup-to-remote-FTP-finishes-with-warning-Unable-to-upload-the-backup-to-the-external-storage-Unable-to-resume-an-interrupted-upload I believe adding the...

@Tobias Sorensson , @DylanJ I would like to confirm that your feature requests are submitted and taken into account. I cannot yet provide any insights on the outcome, but the case is being internally discussed.

@LRob , the issue is supposed to be fixed in 18.0.72. Could you please confirm if the warnings do keep getting logged after the update? In the meantime, I will double-check with our team why there's no mention in the changelog. Thank you in advance.

Hello, @torrocks . Could you please confirm if you have purchased the license key directly from Plesk or through a Plesk partner?

Thank you all for reporting the issue. Our team is already working on a hotfix (PPP-69670), which should be released soon. In the meantime, the workaround our team suggests is to substitute ssl_prefer_server_ciphers = yes with ssl_server_prefer_ciphers=server and ssl_protocols with ssl_min_protocol.

A fix addressing the traffic calculation issue was released today. If you have automatic updates enabled this update should be installed automatically overnight. Plesk Obsidian 18.0.73:

Everyone, a fix addressing the truncation issue was released today. If you have automatic updates enabled this update should be installed automatically overnight. Plesk Obsidian 18.0.73:

A fix for the issue concerning the ioncube_loader installation was released today. If you have automatic updates enabled this update should be installed automatically overnight. Plesk Obsidian 18.0.73:

Hello, everyone. The Tech Domain DNS cluster was migrated, and the issue is completely mitigated. We also have a public status page now.

@pwouda , @cyberjam is right. pzstd is a compression process used by Plesk for backup-related tasks. There is likely a scheduled backup task that runs when you notice the spike, which is expected during backup creations/restorations.

I am not sure why the button would be missing, but could you please try installing the extension via the command line and let us know if that triggers any errors/warnings: plesk bin extension --install support-access

The path to the file is /opt/drweb/update.pl.

@W4ru , to me it looks like the IP address is not present in the config file at all. What you can try is to add it manually: dhcp4: true addresses: - 2001:8d8:abcd:1234::2/64 (where 2001:8d8:abcd:1234::2/64 stands for your IP and mask ) However, if you already opened a...