Recent content by Sebahat.hadzhi

Hi, @KNEET Just wanted to let you know that our team informed the Patchstack team and they are currently attempting to communicate with the extension vendor and further looking into the matter.

Hello, @simonbourgoin . Could you please execute the following command on the Master server: plesk db "select * from ServiceNodeConfiguration where section = 'dnsConnector'" Also, could you please confirm if the Slave DNS extension is installed on the Master server, or if there's another DNS...

@hschramm according to our team new Plesk versions should not experience a similar issues. I am attaching a script that will check whether duplicates that require the removal of the non-escaped version exist, as well as detect whether records (even with more than one user therefore db name...

Hi, @KirkM . I will PM you.

Hello, @hschramm . The duplicate entry must be deleted from the mysql.db table. You can do so as follow: 1. Backup the database, just in case: plesk db dump mysql > /root/mysql_backup.sql 2. Confirm the existing entries: plesk db "SELECT Host, Db, User FROM mysql.db WHERE Db LIKE...

Hello, @zvangi . Could you please temporarily enable Plesk debug mode and double-check what's been logged into /var/log/plesk/panel.log? Thank you in advance.

The check reports that the SPF/DKIM/DMARC records are not configured. If you have recently added the records, the results might be outdated, please use the refresh button at the right to run a new check.

Hello, @KNEET . For the time being, please navigate to Plesk > Subscriptions > example.com > More > Check for updates > Update Settings. Then under "Defined individually, but security updates are autoinstalled", please make sure that "Deactivate vulnerable plugins instead of updating them" is...

Hi, @johnrdorazio . You can assign a new role to a user from Users > example_user > Change Settings > User role . If you are referring to the possibility of assigning the role to set of users after its immediate creation, that's not yet implemented in Plesk. I would like to encourage you to...

@ScottGoddard apologies for the delayed response. I got more clarify from our team on this matter and it was determined that this is, in fact, expected behavior and it is very unlikely to be changed. There's a disclaimer in the following documentation: PHP Settings

Hi, Dragos. I do not believe this is possible, but I will consult with our team to be certain and follow up with confirmation.

Hello, @macadia . Thank you for the report. I forwarded it to our team for further review. I will follow up with more details as soon as possible.

Hi, guys. I asked our team to update the article. I hope it is clear now.

Thank you for the confirmation. Could you please check if any errors related to the domain are logged in /var/log/httpd/error_log? Also if you don't mind could you please provide me with the domain and the content of the index.html in a private message?

Thank for the confirmation. I am unable to replicate the behavior on a test environment in order to open a bug report, but I inquired with our team for more details on what might be causing the warning. I will follow-up with more details as soon as possible.