Recent content by Sebahat.hadzhi

@TomBoB , our team released an update (Plesk Obsidian 18.0.80) that fixes the issue the import issue of the Transfer of DNS Records extension Please let us know if you face any further issues.

@G J Piper , the issue you have reported with the misconfiguration warnings has been fixed as of Plesk Obsidian 18.0.80: Thank you for bringing our attention to the behavior. Please let us know if encounter any further issues after the update.

@jezisvole , the behavior you reported with the upgrade failure has been fixed as of Plesk Obsidian 18.0.80: Please let us know in case you face any further issues.

Hi, everyone. The regression issue should be solved as of Plesk Obsidian 18.0.80: In case anyone is facing further issues, please do let us know.

@nmdpa3 , the layout issue you reported with the Grafana extension has been fixed as of the Grafana extension 1.7.2 version: Please let us know if you face any further issue after the extension update.

@Jeroen Bl , the issue you reported with content being replaced has been fixed as of Plesk Obsidian 18.0.80: If you have automatic updates enabled, this update should be installed automatically overnight. Please let us know in case you face any further issues.

Would it be possible to try creating another custom DKIM selector and then attempt to remove the symlink associated with "hosting"? Also, can you double-check if a symlink is being created for the new custom selector?

Hi, @MoonRaven . There are currently no plans to change the vulnerability login and return the "Ignore Low Vulnerability" feature. We can propose the following workaround to hide the low-risk vulnerabilities. 1. Add the following lines to panel.ini: [ext-wp-toolkit] vulnerabilityIgnoreList =...

Does the problematic domain in fact have an SSL? Could you please check if the folder exists: C:\Inetpub\vhosts\example.com\.plesk\statistics\example.com\webstat-ssl\ If the folder doesn't exist that would explain why the reseller sees the 404 error. Generally, you should be able to access the...

Hi, @FloLa . Apologies for the misunderstanding. Could you please open a report here: https://talk.plesk.com/form/1/select and include instructions on how exactly the three servers in questions are currently configured and with STR.

Hi, @leadeen . If you have already verified there's indeed no issue with the resource usage consumption on the server, you can also check /var/log/plesk/panel.log for any errors that are being logged at times when you experience the slowness.

Hello, @thebt . Is there an existing ticket with Plesk support where the Acronis license/quota issues are being discussed so I could bring the attention of our team to it?

Hi, there. Typically, domain name prefixes are tied to users rather than domain names. Could you please navigate to Tools & Settings > Database Hosting Preferences and confirm what's the option selected for Add a prefix and underscore to the beginning of database names/Add a prefix and...

Hello, @Cyb . At this point, demand for this feature is still being evaluated and there's no active development ongoing. With that said, I cannot provide an ETA on its delivery.

Hi, @Thomas Oryon . Could you please try temporarily disabling Subscriptions > example.com > Hosting & DNS > Hosting > Redirect visitors from HTTP to HTTPS via a SEO friendly 301 redirect? Let us know if that makes any difference.