Recent content by Sebahat.hadzhi

Hello, @SebastianBerlin . Unfortunately when you change password in Nextcloud directly, Nextcloud does not notify Plesk about password changes, and/or passing the password elsewhere. The password in the oc_users table of the NC database is hashed with argon2, hence Plesk cannot decrypt it. This...

Hello, @ink169 . You can verify whether Nginx is running from the Plesk GUI Tools & Settings > Services Management or via the command line: systemctl status nginx If for some reason the Nginx component is missing, you should be able to add it from Tools & Settings > Updates.

Thank you for the report, @Kaspar . We have a registered bug (PPPM-14318) for the root cause with the incorrect disk space usage you are describing. I will consult with our team further on the scenario described with the API and get back to you with more details.

Hello, @enduser . There's a registered bug (PPPM-7190) for the described behavior, which will be fixed in future Plesk releases. In the meantime, as a workaround, please try the following: Add the following lines to the bottom of the /etc/postfix/main.cf file: internal_mail_filter_classes =...

Thank you, @wolle . It's not entirely clear to my why that entry gets logged. I would recommend trying the repair utility: plesk repair all -y If that doesn't sort out the issue, I would suggest temporarily enabling the debug mode to see if more details will be logged.

Hi, @wolle . Are there any other details in the corresponding log entries, please? If you could provide a screenshot it will be greatly appreciated. Thank you in advance.

Hello, @myat.m2024 . There is no ready-to-use tool for replacing MariaDB with MySQL Plesk provides. Technically, it is possible - typically, the existing database server should be removed and the desired one should be installed. However, this is risky as it might lead to data loss...

Hi, @Martin73 . After the installation, you should be able to enable the module in Website & Domains > example.com > Hosting & DNS > Hosting > Web scripting. Please let us know if the issue still persists afterward.

@carlsson , is Nginx caching enabled for the website you are experiencing the issue with? If yes, have you already tried purging the cache and was there any difference after that?

Hello, @OnurGuler . Thank you for your contribution. You can get in touch with our team at: [email protected]

Hello, @SalamBegum . You should be able to install SSL certificates with the the Certbot ACME client. More details: Getting Started It would probably be more effective to ask this question directly on the Let's Encrypt community since it's related to their service rather than Plesk itself.

The Sitejet team confirmed that the warning message can be safely ignored and has no actual impact. What happens is that when a form is submitted, Sitejet checks for data submitted for each form field, when a checkbox isn't checked, no data is sent for the field at all so Sitejet is trying to...

Hi, @WiseWill . I was able to replicate the behavior and I will consult with the Sitejet team for further clarification on what's causing this behavior. As far as I can see this is just a warning, so my assumption is that it can be safely ignored. I will follow-up with confirmation and more...

Thank you for your patience up to this point. I have a confirmation from our team that in order to be able to manage quarantine emails a user is required to be admin. At this point, the feature is not available to regular users regardless of what permissions they are granted. What I can suggest...

@DotNM Thank you for the clarification. When Plesk initially introduced support for AlmaLinux 9, mailman was not officially supported by the OS vendor. However, EPEL9 provides the necessary packages now. We do have a registered task (PPP-67965), however, I cannot provide any ETA at this point.