• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Recent content by Sebahat.hadzhi

  1. Sebahat.hadzhi

    Issue Add an alias to a subdomain?

    This functionality is not built-in Plesk yet. You can find an additional workaround here. There's an existing UserVoice request for it linked in the article, please consider voting for it.
  2. Sebahat.hadzhi

    Issue WordPress Toolkit Reporting Incorrect Risk Levels Again

    Thank you for the report. Our team is aware of the issue and currently investigating it. They are also planning to implement certain changes that will ensure this issue will not reoccur in the future. At this point, I cannot provide any ETA on when the issue will be sorted out, but I will keep...
  3. Sebahat.hadzhi

    Question WordPress Vulnerabilities -> No updates available

    Hello, @aguileraDavid . Thank you for the report. Our team is aware of the issue and currently investigating it. They are also planning to implement certain changes that will ensure this issue will not reoccur in the future. At this point, I cannot provide any ETA on when the issue will be...
  4. Sebahat.hadzhi

    Resolved Vulnerability icon

    Hello, @Tinpeas . Thank you for the report. Our team is aware of the issue and currently investigating it. They are also planning to implement certain changes that will ensure this issue will not reoccur in the future. At this point, I cannot provide any ETA on when the issue will be sorted out...
  5. Sebahat.hadzhi

    Issue /usr/libexec/plesk-task-manager High CPU Usage

    Hello, Amit. This is specifically intended to clean up the files. Have you applied the rest of the recommendations from the thread, please?
  6. Sebahat.hadzhi

    Question 403 forbidden, mail list management link on plesk with litespeed

    Thank you for the update. It sounds like the issue might be caused by LiteSpeed. Could you please try the workaround suggested in this thread on their forum? In your case, the suffix you need to add in the Script Handler is php83. Please let us know if that sorted the issue.
  7. Sebahat.hadzhi

    Issue Error migrating tool

    Thank you for the update and the provided details. This doesn't sound like an issue with the migrator to me. That error is observed due to poor network connection between the servers, which is something common. Although from the provided details doesn't seem like there's nothing obvious, at...
  8. Sebahat.hadzhi

    Resolved Retrieving WordPress admin credentials, please wait...

    Hello, @llucas Have you come across this article? If increasing the memory limit did not help, please check the website log and provide us with further details.
  9. Sebahat.hadzhi

    Resolved PLESK slow, plesk-task-mana always has 25% + CPU usage

    Hello, Peter. If you have Plesk Firewall enabled on the server you should be able to import any desired blacklist without an issue. As for the CPU consumption, that's subjective. I would ask the host to monitor the consumption and ensure the attack is mitigated. You may also ask them to apply...
  10. Sebahat.hadzhi

    Question 403 forbidden, mail list management link on plesk with litespeed

    @piticu iulian , do you have ModSecurity enabled on the server in question, please? If yes, it is likely causing the issue. Please check the logs in Domains > example.com > Logs and if there are any entries exclude the corresponding rule(s).
  11. Sebahat.hadzhi

    Issue Error migrating tool

    Thank you for the confirmation. Could you please also try: and confirm if you notice any connectivity issues? Also, could you please confirm what type of website you are attempting to migrate?
  12. Sebahat.hadzhi

    Issue /usr/libexec/plesk-task-manager High CPU Usage

    Hello, @amitpasari . Please check this thread.
  13. Sebahat.hadzhi

    Resolved PLESK slow, plesk-task-mana always has 25% + CPU usage

    Thank you. I suspect that your server might be under brute-force attack. Please also run: If they also return significant numbers, my guess will be right. If that's the case, what I can recommend is to: If not you haven't already, please consider enabling Fail2Ban (with high ban time...
  14. Sebahat.hadzhi

    Issue Error migrating tool

    Hello, @SalvadorS . Are you able to establish a successful SSH connection from the source server to the target server without the migrator, please? The error could result from a connectivity issue.
  15. Sebahat.hadzhi

    Issue Rotation of access_ssl_log.webstat can be done, but previous access_ssl_log.webstat is restored on next day

    Thank you for the confirmation. I believe it is recreated due the presence of the file under the system folder. However, its deletion might cause data loss. Let me double-check with our team on that and I will get back to you with further details.
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