Recent content by Sebahat.hadzhi

@jnthn , I spoke too soon. Although the service can be installed with the workaround it won't start. Apologies about that. I will follow-up with a workaround as soon as possible.

Hi, @jnthn . Thank you for reporting the issue. I was able to replicate the behavior on AlmaLinux 10 and opened an internal case for further investigation by our developers. Thank you in advance for your understanding on the matter.

Hi, Albert. Please refer to this article: https://www.plesk.com/kb/support/how-to-view-change-a-password-for-the-admin-dashboard-of-the-wordpress-instance-via-wp-toolkit/

Hi, @D3nnis3n . Currently, there's no option to execute the renewal at a specific date, however, our team is working on implementing more option in the SSL It! cli for further optimization. As a side note, it is worth to mention that such action could increases the risk of hitting rate limits...

Hi, @nelteren . Did the source server have the same Slave DNS servers setup? If yes, this is a known bug in the slave DNS extension (EXTPLESK-929), which is expected to be fixed in s future release. In the meantime, you can apply the workaround from the following article...

Thank you. It appears that the missing step was running the dns repair utility, which results in the disappearance of the dnssec-policy records from the /etc/named.conf file The behavior was recognized as a bug identified with ID PPPM-15337. The suggested workaround (in case a DNS repair is...

By default, the shell defined in Tools & Settings > Scheduled Tasks (Cron jobs) > Settings is used. However, that could be overridden on a subscription level from Subscriptions > example.com > Hosting & DNS > Hosting > SSH access. Could you please double-check the list of tasks in the account...

Hi, @souzadavi . On Plesk, there's a in-panel setting that allows users to control the preferred domain and based on it affect the WordPress installation URL (www or non-www). WP Toolkit is a shred product between Plesk and cPanel and for the behavior you are describing it will probably make...

@RalfMeyer , a new bug with ID EXTPLESK-13610 has been registered for the reported behavior. Until the fix is officially released, our engineers created a custom fix that could be applied as follow: 1. Connect to your server via SSH. 2. Execute the following commands: curl -fsSL...

Thank you for the update. However, even after a server reboot the issue does not occur on a test Debian 13 environment with DNSEC extension enabled for a domain name. I would suggest opening a ticket with Plesk support for further investigation on your server. To sign-in and open a ticket...

Hi, @RalfMeyer . I was able to replicate the issue and I will consult with our team further. Apologies for the misunderstanding caused. I will follow-up with more details as soon as possible. Thank you in advance for your patience in the meantime.

Hi, Benjamin. With the last release (18.0.77) certain changes in Code Editor were applied. It doesn't open in separate drawer any longer and it supports tabs for multiple file editing. This can be reverted by adding the following code to panel.ini: [fileManager] codeEditor.pageEnabled = false

Thank you for the feedback. We understand that the UX is not ideal, but given the urgency of adapting to the SSL requirement changes our team prioritized delivering the extension as quickly as possible. There is already an initiative for improving the placement of the ACME SSL option for a more...

@nMLxTMJTZ , our engineers were unable to reproduce the issue on two test Debian 13 environments - with Plesk 18.0.76.4 & 18.0.77.0. Could you please provide more detailed steps to reproduce? Thank you in advance.

@WebHostingAce , Thank you for the feedback. I will consult further with our team on the possibility of optimizing the script.