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    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Recent content by Sebahat.hadzhi

  1. Sebahat.hadzhi

    Issue SOGo - emails sent from webmail, both manually created and autoresponder/vacation/out-of-office, are rejected. They miss spf, dkim, dmarc, everything

    I think the auto-respond option in Sogo relies on Sieve scripts, therefore, this won't be applicable. I might be mistaken, of course, and it might be worth it to give it a try. There's no public documentation explaining this particular configuration.
  2. Sebahat.hadzhi

    Question Outgoing Mail Control Anamoly

    @Hangover2 The case was identified as a bug with ID PPPM-15015. At this point, I cannot provide an ETA. I will follow-up when there are more details. Thank you for reporting the issue.
  3. Sebahat.hadzhi

    Issue SOGo - emails sent from webmail, both manually created and autoresponder/vacation/out-of-office, are rejected. They miss spf, dkim, dmarc, everything

    Unfortunately, I cannot provide any ETA at the time being. However, I can suggest as a workaround to use Plesk autoresponder, in Mail > [email protected] > Auto-reply. Since the bug is related to sieve and Plesk autoresponder uses sendmail, so you shouldn't be experiencing the issue with it.
  4. Sebahat.hadzhi

    Issue Roundcube connection error when sending or saving as draft

    Hello, @Visnet . According to what I was told by Comodo's agents you can submit the report here: Free Internet Security and Antivirus | Security Solutions from Comodo To me, that looks unrelated to the ruleset, but it won't hurt to try. There is also a section "Report Security...
  5. Sebahat.hadzhi

    Resolved Roundcube permission denied caused by SELinux

    I discussed the case with our team back in March and the changelog was updated to include that bug fix as well. However, it is mentioned under another ID (PPPM-14846) due to internal classifications. Apologies for any possible confusion cased by the ID mismatch
  6. Sebahat.hadzhi

    Issue Plesk Migrator failed to perform action with cfreateDump.pl

    @MHC_1 the permanent fix is still in progress, in the meantime, our team proposed the following workaround: https://support.plesk.com/hc/en-us/articles/32524555992215-Plesk-Migrator-migration-from-cPanel-to-Plesk-server-fails-with-error-That-is-a-critical-error-migration-was-stopped
  7. Sebahat.hadzhi

    Question Who is using version 18.0.70 Update #1 ??

    @Adhost , kindly open a new thread for the issue you are experiencing. The one reported and discussed in this thread is related to FTP. As far as I understand, your issue is quite different.
  8. Sebahat.hadzhi

    Issue Issue with WP / WP Toolkit: wp-config.php suddenly empty without other suspicious activities

    I would recommend you to review the access logs of the website in order to determine if there were any abnormal activities. Also, performing a full scan of the affected websites is not a bad idea. And the essentials, such as ensuring WP core, themes, and plugins are all up to date, resetting...
  9. Sebahat.hadzhi

    Issue apt cache fetch failed / Package update manager notification

    Thanks for the update and the confirmation. Please try the workaround suggested here.
  10. Sebahat.hadzhi

    Issue Grafana error when Plesk not running on 8443/8880

    Thanks for the update. I would conclude that the default port is required for the proper operation of Grafana. I have tested that and although I am unable to locate any reference to port 8880, I wasn't able to make it work with a custom port. Of course, I might be mistaken, and it might be worth...
  11. Sebahat.hadzhi

    Question Plesk access with Proxy

    As long as the Plesk server has access to internet and outbound connections are allowed there shouldn't be an issue. The Plesk license have to be bound to the server IP address. There is no need to purchase an additional license for the proxy server. Regarding Softaculous and Imunify, the...
  12. Sebahat.hadzhi

    Resolved Plesk 18.0.70 Update 1: DKIM setup not possible on newly added domains

    Our team released an update today which fixes the issue with the statistics calculation. If you have automatic updates enabled this update should be installed automatically overnight. Plesk Obsidian 18.0.70 Update 2:
  13. Sebahat.hadzhi

    Issue Admin Account Not Showing All Webspaces After License Upgrade - Plesk Web Host Edition

    Hello, @server velarudh . The Plesk update process does not adjust the server settings/user permissions. Such behaviors are typically observed when there is a custom configuration applied on the license installed on the server. If you are the Plesk partner, please check the configuration in your...
  14. Sebahat.hadzhi

    Issue My site gatelink.com doesn't work on https but works on http

    @KnowMe , do you have "SSL\TLS support" enabled in Domains > example.com > Hosting & DNS > Hosting?
  15. Sebahat.hadzhi

    Question Outgoing Mail Control Anamoly

    Just to make sure we are on the same page, my question is in reference to your statement about being unable to reproduce the issue with a test email account. The part for the affected email is clear.
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